If your company participates in the customer experience improvement program, VMware collects data from certain Horizon Client fields. Fields that contain sensitive information are anonymous.
VMware collects data on client systems to prioritize hardware and software compatibility. If your company's administrator has opted to participate in the customer experience improvement program, VMware collects anonymous data about your deployment to respond better to customer requirements. VMware does not collect data that identifies your organization. Horizon Client information is sent first to the Connection Server instance and then to VMware, with data from Connection Server, desktop pools, and remote desktops.
Although the information is encrypted while in transit to the Connection Server instance, the information on the client system is logged unencrypted in a user-specific directory. The logs do not contain any personally identifiable information.
The administrator who installs Connection Server can select whether to participate in the VMware customer experience improvement program while running the Connection Server installation wizard, or an administrator can set an option in Horizon Administrator after the installation.
|Description||Is This Field Made Anonymous?||Example Value|
|Company that produced the Horizon Client application||No||VMware|
|Product name||No||VMware Horizon Client|
|Client product version||No||(The format is x.x.x-yyyyyy, where x.x.x is the client version number and yyyyyy is the build number.)|
|Client binary architecture||No|| Examples include the following:
|Client build name||No||Examples include the following:
|Host operating system||No||Examples include the following:
|Host operating system kernel||No||Examples include the following:
|Host operating system architecture||No||Examples include the following:
|Host system model||No||Examples include the following:
|Host system CPU||No||Examples include the following:
|Number of cores in the host system's processor||No||For example: 4|
|MB of memory on the host system||No||Examples include the following:
|Number of USB devices connected||No||2 (USB device redirection is supported only for Linux, Windows, and Mac clients.)|
|Maximum concurrent USB device connections||No||2|
|USB device vendor ID||No||Examples include the following:
|USB device product ID||No||Examples include the following:
|USB device family||No||Examples include the following:
|USB device usage count||No||(Number of times the device was shared)|