When you enable log collection, Horizon Client creates log files that contain information that can help VMware troubleshoot problems with Horizon Client.

About this task

Because log collection affects the performance of Horizon Client, enable log collection only if you are experiencing a problem.

Prerequisites

Verify that an email client is available on the device. Horizon Client requires an email client to send log files.

Procedure

  1. Open Settings and tap Log collection.

    If you are connected to a remote desktop or application in full-screen mode, tap the Horizon Client Tools radial menu icon and tap the gear icon. If you are not using full-screen mode, Settings is in the menu in the upper right corner of the Horizon Client toolbar. If you are not connected to a remote desktop or application, tap the gear icon in the upper right corner of the Horizon Client window.

  2. Tap Enable log to select the check box and tap OK to confirm your choice.

Results

After log collection is enabled, Horizon Client generates a log file it quits unexpectedly or when it is exited and relaunched.