To connect to a remote desktop or application, you must provide the name of a server and supply credentials for your user account.


Obtain the following information from your View administrator:

  • Instructions about whether to turn on a VPN (virtual private network) connection.

  • Server name to use for connecting to the server.

  • Port number to use for connecting to the server if the port is not 443.

  • The credentials you need to log in, such as Active Directory user name and password, RSA SecurID user name and passcode, RADIUS authentication user name and passcode, or smart card personal identification number (PIN).

  • Domain name for logging in.


  1. If a VPN connection is required, turn on the VPN.
  2. On your Chrome OS device, tap the Chrome App Launcher icon in the taskbar and tap the Horizon Client for Chrome OS app.

    The Horizon Client window opens.

  3. Connect to a server.



    Connect to a new server

    Type the name of a server, type a description (optional), and tap Connect. For example:

    The default port for SSL connections is 443. If the sever is not configured to use the default port, use the format shown in this example:

    Connect to a existing server

    Tap the server shortcut on the Servers tab.

    Connections between Horizon Client and a View server always use SSL.

  4. If you are prompted for RSA SecurID credentials or RADIUS authentication credentials, either type your credentials or, if you plan to use an embedded RSA SecurID token, install an embedded token.



    Existing token

    If you use a hardware authentication token or software authentication token on a smart phone, enter your user name and passcode. The passcode might include both a PIN and the generated number on the token.

    Install software token

    Click External Token. In the Install Software Token dialog box, paste the CT-KIP URL or CTFString URL that your administrator sent to you in email. If the URL contains an activation code, you do not need to enter anything in the Password or Activation Code text box.

  5. If you are prompted a second time for RSA SecurID credentials or RADIUS authentication credentials, enter the next generated number on the token.

    Do not enter your PIN and do not enter the same generated number entered previously. If necessary, wait until a new number is generated.

  6. In the login dialog box, type your user name and password, select a domain, and tap Connect.
  7. (Optional) Tap the display protocol settings icon in the upper-right corner of the screen to select the display protocol to use.

    PCoIP provides an optimized PC experience for delivery of images, audio, and video content on the LAN or across the WAN. VMware Blast provides better battery life and is the best protocol for high-end 3D and mobile device users. The default display protocol is PCoIP.

    You can select a display protocol in Horizon Client 4.0 or later. Horizon Client 3.x releases always use the PCoIP display protocol.

  8. Tap a remote desktop or application icon to connect to it.


After you connect to a remote desktop or application for the first time, a shortcut for the desktop or application is saved to the Recent tab. The next time you want to connect to the remote desktop or application, you can tap this shortcut.