You can solve most Horizon Client problems by resetting the desktop or reinstalling the app. Reset a Remote Desktop or ApplicationResetting a remote desktop shuts down and restarts the desktop. Resetting a remote application quits the application. You might need to reset a desktop or application if the desktop operating system or application stops responding. Uninstall Horizon ClientYou can sometimes resolve problems with Horizon Client by uninstalling and reinstalling Horizon Client for Chrome OS. Horizon Client Stops Responding or the Remote Desktop FreezesWhen the screen freezes, first, try resetting the remote desktop operating system. Problem Establishing a Connection When Using a ProxySometimes if you attempt to connect to Connection Server using a proxy while on the LAN, an error occurs.