You can solve most Horizon Client problems by resetting the desktop or reinstalling the app. Restart a Remote DesktopYou might need to restart a remote desktop if the desktop operating system stops responding. Restarting a remote desktop is the equivalent of the Windows operating system restart command. The desktop operating system usually prompts you to save any unsaved data before it restarts. Reset a Remote Desktop or Remote ApplicationsYou might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem. Resetting remote applications quits all open applications. Uninstall Horizon ClientYou can sometimes resolve problems with Horizon Client by uninstalling and reinstalling Horizon Client for Chrome OS. Horizon Client Stops Responding or the Remote Desktop FreezesWhen the screen freezes, first, try resetting the remote desktop operating system. Problem Establishing a Connection When Using a ProxySometimes if you attempt to connect to Connection Server using a proxy while on the LAN, an error occurs.