You can solve most Horizon Client problems by restarting or resetting remote desktops or published applications, or by reinstalling Horizon Client. Restart a Remote DesktopIf the remote desktop operating system stops responding, you can restart the remote desktop. Restarting a remote desktop is similar to using the Windows operating system restart command. The remote desktop operating system usually prompts you to save any unsaved data before it restarts. Reset Remote Desktops or Published ApplicationsYou can reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem. Uninstall Horizon Client for ChromeTo uninstall the VMware Horizon Client for Chrome app, you remove it in the same way that you remove other Chromebook apps. Enable Log CollectionWhen you enable log collection, Horizon Client collects log information that can help VMware troubleshoot problems with Horizon Client.
