If your company participates in the customer experience improvement program, and client data sharing is enabled, VMware collects data about the client system.

VMware collects data on the clients to prioritize hardware and software compatibility. If a Horizon administrator has opted to participate in the customer experience improvement program, VMware collects anonymous data about your deployment to improve VMware's response to customer requirements. No data that identifies your organization is collected. Client information is sent first to Connection Server and then on to VMware, along with data from servers, desktop pools, and remote desktops.

To participate in the VMware customer experience improvement program, the administrator who installs Connection Server can opt in while running the Connection Server installation wizard, or an administrator can set an option in Horizon Administrator after the installation.

Table 1. Client Data Collected for the Customer Experience Improvement Program

Description

Field name

Is This Field Made Anonymous?

Example Value

Company that produced the application

<client-vendor>

No

VMware

Product name

<client-product>

No

VMware Horizon Client for Chrome

Client product version

<client-version>

No

4.9.0-build_number

Client binary architecture

<client-arch>

No

browser

Native architecture of the browser

<browser-arch>

No

ChromeOS

Browser user agent string

<browser-user-agent>

No

Chrome/3.0.1750

Browser's internal version string

<browser-version>

No

3.0.1750 (for Chrome)

Browser's core implementation

<browser-core>

No

Chrome

Whether the browser is running on a handheld device

<browser-is-handheld>

No

true