Before end users can access a remote desktop or published application, a Horizon administrator must configure certain pool and farm settings and install Horizon Agent on desktop virtual machines and RDS hosts in the data center.
Verify that the Horizon components meet the system requirements for Horizon Client. See System Requirements.
Verify that the Windows firewalls on Connection Server instances and any security servers allow inbound traffic on TCP port 8443. See Preparing Connection Server and Security Servers.
If you use third-party firewalls, configure a rule to allow inbound traffic from Horizon servers to TCP port 22443 on desktop virtual machines and RDS hosts in the data center. See Firewall Rules for Client Web Browser Access.
Become familiar with the procedures for creating pools and farms and entitling users. See the Setting Up Virtual Desktops in Horizon 7 and Setting Up Published Desktops and Applications in Horizon 7 documents.
To verify that the remote desktop or published application is accessible to end users, install Horizon Client for Windows on a client system. You can use Horizon Client for Windows to test the connection before you attempt to connect from a Web browser. For installation instructions, see the VMware Horizon Client for Windows Installation and Setup Guide document.
- For published desktops and applications, use Horizon Administrator to create or edit the farm and enable the Allow HTML Access to desktops and applications on this farm option in the farm settings.
- For virtual desktop pools, use Horizon Administrator to create or edit the desktop pool so that the pool can be used with HTML Access.
- Enable the HTML Access in the Desktop Pool settings.
- In the pool settings, verify that the Max resolution of any one monitor setting is 1920x1200 or higher.
- After the pools are created, recomposed, or upgraded to use Horizon Agent with the Allow HTML Access to desktops and applications on this farm or HTML Access option, use Horizon Client for Windows to connect to a remote desktop or published application.
With this step, before you attempt to use Horizon Client for Chrome, you verify that the pool is working correctly.
What to do next
For added security, if your security policies require that the HTML Access Agent on the remote desktop uses a TLS certificate from a certificate authority, see Configure HTML Access Agents to Use New TLS Certificates.