You can play sound in remote desktops and published applications, but some limitations apply.

By default, sound playback is enabled for remote desktops and published applications, but a Horizon administrator can set a policy to disable sound playback.

The following limitations apply to sound playback in remote desktops and published applications.

  • To turn up the volume, use the sound control on the client system, not the sound control in the remote desktop.

  • Occasionally, the sound might go out of sync with the video.

  • In conditions of heavy network traffic, or if the browser is performing many tasks, sound quality might be reduced.