The DPI Synchronization feature ensures that the DPI value in a remote session changes to match the DPI value of the client system when you connect to a remote desktop or published application.

Note: The DPI synchronization feature is not supported on Raspberry Pi devices.

When the DPI Synchronization feature and the Display Scaling feature are both enabled, only one feature takes effect at any given time. Display scaling occurs only when DPI synchronization has not yet taken effect (that is, before the DPI setting on the remote desktop matches the DPI setting on the client system), and display scaling stops working after the DPI settings match.

The DPI synchronization feature is enabled by default, but a Horizon administrator can deactivate it.

Tips for Using DPI Synchronization

Use the following guidelines when working with DPI Synchronization.

  • If you change the DPI setting on the client system, but the DPI setting does not change in the remote desktop, you might need to log out and log in again to make Horizon Client aware of the new DPI setting on the client system.
  • If you start a remote session on a client system that has a DPI setting of more than 100 percent, and then use the same session on another client system that has a different DPI setting of more than 100 percent, you might need to log out and log back in to the remote session on the second client system to make DPI synchronization work on the second client system.