You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the Horizon Client application.

Before you begin

Verify that you have root access on the Linux client system.

About this task

The method you use for uninstalling Horizon Client for Linux depends on the version and the method you used for installing the client software.

Procedure

  • If you have Horizon Client 3.1 or earlier, or if you installed the client from the Ubuntu Software Center, select Applications > Ubuntu Software Center, and in the Installed Software section, select vmware-view-client and click Remove.
  • If you have Horizon Client 3.2 or later, which you installed from the VMware Product Downloads Web site, open a Terminal window, change directories to the directory that contains the installer file, and run the installer command with the -u option.
    sudo env VMWARE_KEEP_CONFIG=yes \
    
    ./VMware-Horizon-Client-x.x.x-yyyyyyy.arch.bundle -u vmware-horizon-client

    In the file name, x.x.x is the version number, yyyyyyy is the build number, and arch is either x86 or x64. Using the VMWARE_KEEP_CONFIG=yes setting means retain the configuration settings when the client is uninstalled. If this environment variable is not set, you are prompted to specify whether to save the configuration settings.