You can solve most problems with Horizon Client by restarting or resetting remote desktops or published applications, or by reinstalling Horizon Client .
Restart a Remote Desktop If the remote desktop operating system stops responding, you might need to restart a remote desktop. Restarting a remote desktop is similar to using the Windows operating system restart command. The remote desktop operating system usually prompts you to save any unsaved data before it restarts.
Reset Remote Desktops or Published Applications You might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem.
Uninstall Horizon Client for Linux You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the Horizon Client application.
Collect Horizon Client Log Information You can use the Horizon Client log collection script to gather client logs from various locations and package them into a single log file for troubleshooting. To run the log collection script from the command-line terminal, you must have "execute" permission on the Linux client system.
Problems with Keyboard Input When you type in a remote desktop or published application, none of the keystrokes seem to work.
Connecting to a Server in Workspace ONE Mode You cannot connect to a server directly through Horizon Client , or your remote desktop and published application entitlements are not visible in Horizon Client .