If a Horizon administrator has opted to participate in the customer experience improvement program, and data sharing is enabled on the client system, VMware collects data about the client system.
VMware collects data about client systems to prioritize hardware and software compatibility. If your Horizon administrator has opted to participate in the customer experience improvement program, VMware collects anonymous data about your deployment to respond better to customer requirements. VMware does not collect data that identifies your organization. Horizon Client information is sent first to the Connection Server instance and then to VMware, along with data about Connection Server, desktop pools, and remote desktops.
The information is encrypted when it is in transit to the Connection Server instance. The information on the client system is logged unencrypted in a user-specific directory. The logs do not contain personally identifiable information.
A Horizon administrator can select whether to participate in the VMware customer experience improvement program when installing Connection Server or by setting an option in Horizon Console after the installation.
| Description | Is This Field Made Anonymous? |
|---|---|
| Company that produced the Horizon Client application | No |
| Product name | No |
| Client product version | No |
| Client binary architecture | No |
| Client build name | No |
| Host operating system | No |
| Host operating system kernel | No |
| Host operating system architecture | No |
| Host system model | No |
| Host system CPU | No |
| Number of cores in the host system's processor | No |
| MB of memory on the host system | No |
| Number of USB devices connected | No |
| Maximum concurrent USB device connections | No |
| USB device vendor ID | No |
| USB device product ID | No |
| USB device family | No |
| USB device use count | No |
