Considerations for Mapping Operating System Keyboard Shortcuts

Mac and Windows both include default keyboard shortcuts. For example, Command-Tab and Command-Space bar are common keyboard shortcuts on Mac systems and Ctrl+Esc and Alt+Enter are common keyboard shortcuts on Windows systems. If you attempt to map one of these operating system keyboard shortcuts in Horizon Client, the behavior of the shortcut on the Mac client system and in the remote desktop or published application can be unpredictable.

• If you map a keyboard shortcut, how the shortcut behaves on the Mac client system depends on how the operating system manages the shortcut. For example, the keyboard shortcut might trigger an action in the operating system and Horizon Client might not respond to the shortcut. Alternatively, the keyboard shortcut might trigger an action in both the operating system and Horizon Client.
• Before you map a Mac keyboard shortcut in Horizon Client, you must disable the shortcut in System Preferences on the Mac client system. Not all Mac keyboard shortcuts can be disabled.
• If you map a Windows keyboard shortcut in Horizon Client, the mapped action occurs when you use the shortcut in the remote desktop or published application.
• For published applications, Windows shortcuts that include the Windows key are disabled by default and do not appear on the Horizon Client Keyboard Preferences dialog box. If you create a mapping for one of these disabled keyboard shortcuts, the shortcut appears in the Keyboard Preferences dialog box.

For a list of the default Mac keyboard shortcuts, go to the Apple support website (http://support.apple.com). For a list of the default Windows shortcuts, go to the Microsoft Windows website (http://windows.microsoft.com).