If you have multiple microphones and webcams on the Mac client, you can specify the default microphone and the preferred microphone and webcam for remote desktops.

Prerequisites

  • Verify that you have a USB microphone, or another type of microphone, installed and operational on the Mac client.
  • Use the VMware Blast display protocol or the PCoIP display protocol for the remote desktop.

Selecting the Default Microphone

With the Real-Time Audio-Video feature, audio input devices and audio output devices work without using USB redirection and the required network bandwidth is greatly reduced. Analog audio input devices are also supported.

Important: When you use a USB microphone, do not connect it from the Connection > USB menu in Horizon Client. Doing so routes the device through USB redirection and the device cannot use the Real-Time Audio-Video feature.
  1. On the Mac client, select Apple menu > System Preferences and click Sound.
  2. Open the Input pane of Sound preferences.
  3. Select the default microphone.

    The next time that you connect to a remote desktop and start a call, the remote desktop uses the default microphone that you selected on the Mac client.

Selecting the Preferred Microphone or Webcam

In most environments, you do not need to configure a preferred microphone or webcam. If you do not set a preferred microphone, remote desktops use the default audio device set in the System Preferences of the local operating system. If you do not configure a preferred webcam, the remote desktop uses the webcam by enumeration. If you are configuring a preferred USB webcam, verify that the webcam is installed and operational on the client system.

  1. On the Mac client, select Apple menu > System Preferences and click Real-Time Audio-Video.
  2. Select the preferred devices.

    The next time you connect to a remote desktop and start a new call, the remote desktop uses the preferred webcam or microphone, if it is available. If the preferred webcam or microphone is not available, the remote desktop uses another available webcam or microphone.