The log collection feature creates log files that contain support data that can help VMware troubleshoot problems with Horizon Client.

To collect support data, select VMware Horizon Client > About VMware Horizon Client and click Collect Support Data. Horizon Client saves log files in a ZIP file in the Desktop folder.

Log lines that include specific error information about Blast connection failures contain the Blast_Connect_Failure_Alert tag in the following Horizon Mac Client log files.