Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time Audio-Video, your Horizon deployment must meet certain software and hardware requirements.

Remote desktops

The desktops must have View Agent 5.2 or later, or Horizon Agent 7.0 or later, installed. For View Agent 5.2 desktops, the desktops must also have the corresponding Remote Experience Agent installed. For example, if View Agent 5.2 is installed, you must also install the Remote Experience Agent from View 5.2 Feature Pack 2. See the View Feature Pack Installation and Administration document. If you have View Agent 6.0 or later, or Horizon Agent 7.0 or later, no feature pack is required. To use Real-Time Audio-Video with published desktops and applications, you must have Horizon Agent 7.0.2 or later.

Horizon Client computer or client access device

  • The webcam and audio device drivers must be installed, and the webcam and audio device must be operable, on the client computer. To support Real-Time Audio-Video, you do not have to install the device drivers on the desktop operating system where the agent is installed.

Display protocols

  • PCoIP

  • VMware Blast (requires Horizon Agent 7.0 or later)