You can solve most problems with Horizon Client by restarting or resetting the desktop, or by reinstalling the VMware Horizon Client application. Restart a Remote DesktopYou might need to restart a remote desktop if the desktop operating system stops responding. Restarting a remote desktop is the equivalent of the Windows operating system restart command. The desktop operating system usually prompts you to save any unsaved data before it restarts. Reset a Remote Desktop or Published ApplicationsYou might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem. Resetting published applications quits all open applications. Uninstalling Horizon ClientYou can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the Horizon Client application. Connecting to a Server in Workspace ONE ModeIf you cannot connect to a server directly through Horizon Client, or if your desktop and application entitlements are not visible in Horizon Client, Workspace ONE mode might be enabled on the server.