To connect to a remote desktop or application, you must provide the name of a server and supply credentials for your user account.

To use remote applications, you must connect to Connection Server 6.0 or later.

Note: Before you have end users access their remote desktops, test that you can log in to a remote desktop from a client device.


  • Obtain credentials to log in, such as an Active Directory user name and password, RSA SecurID user name and passcode, or RADIUS authentication user name and passcode.
  • Obtain the NETBIOS domain name for logging in. For example, you might use mycompany rather than
  • Perform the administrative tasks described in Preparing Connection Server for Horizon Client.
  • If you are outside the corporate network and are not using a security server to access the remote desktop, verify that your client device is set up to use a VPN connection and turn on that connection.
    Important: VMware recommends using a security server rather than a VPN.

    If your company has an internal wireless network to provide routable access to remote desktops that your device can use, you do not have to set up a security server or VPN connection.

  • Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the remote desktop or application. Underscores (_) are not supported in server names. You also need the port number if the port is not 443.
  • Configure the certificate checking mode for the SSL certificate presented by Connection Server. See Setting the Certificate Checking Mode for Horizon Client.


  1. If a VPN connection is required, turn on the VPN.
  2. Tap the VMware Horizon Client app.
  3. Connect to a server.
    Option Description
    Connect to a new server Tap Add Server, enter the name of a server, and tap Connect.
    Connect to an existing server Tap the server icon the home window.
    Connections between Horizon Client and servers always use SSL. The default port for SSL connections is 443. If the server is not configured to use the default port, use the format shown in this example:
  4. If you are prompted for RSA SecurID credentials or RADIUS authentication credentials, enter the user name and passcode and tap Login.
    The passcode might include both a PIN and the generated number on the token.
  5. If you are prompted for a user name and password, supply Active Directory credentials.
    1. Type the user name and password of a user who is entitled to use at least one desktop or application pool.
    2. Select a domain.
    3. Tap Login.
  6. Tap a desktop or application to connect to it.


The remote desktop or application starts.