To connect to a remote desktop or application, you must provide the name of a server and supply credentials for your user account.


Obtain the following information from your administrator:

  • Instructions about whether to turn on a VPN (virtual private network) connection.

  • Server name to use for connecting to the server.

  • If the port is not 443, the port number to use for connecting to the server.

  • Credentials to log in, such as an Active Directory user name and password, RSA SecurID user name and passcode, or RADIUS authentication user name and passcode.

  • Domain name for logging in.

  • Instructions about whether you can use Windows Hello authentication.

For more information about the administrative tasks involved in setting up an embedded RSA SecurID software token, see the Using VMware Horizon Client document for your device.

Determine which mode of certificate verification checking to use. See Setting the Certificate Checking Mode for Horizon Client.


  1. If a VPN connection is required, turn on the VPN.
  2. Tap the VMware Horizon Client app.
  3. Connect to a server.



    Connect to a new server

    Tap Add Server, enter the name of a server, and tap Connect.

    Connect to an existing server

    Tap the server icon the home window.

    Connections between Horizon Client and servers always use SSL. The default port for SSL connections is 443. If the server is not configured to use the default port, use the format shown in this example:

  4. If you are prompted for RSA SecurID credentials or RADIUS authentication credentials, enter the user name and passcode and tap Login.

    The passcode might include both a PIN and the generated number on the token.

  5. If you are prompted for a user name and password, supply Active Directory credentials.
    1. Type the user name and password as instructed by your administrator.
    2. Select a domain.
    3. (Optional) If the Enable Windows Hello button is available, tap it to use Windows Hello authentication.

      The Enable Windows Hello button is available only if biometric authentication is enabled on the server and you have not previously authenticated with Windows Hello.

    4. Tap Login.

    If Windows Hello is enabled and you are logging in for the first time, your Active Directory credentials are stored securely on your Windows 10 device for future use.

  6. If you are prompted for Windows Hello authentication, use your fingerprint, face, iris, or PIN to authenticate.

    If you do not want to use Windows Hello authentication, click Cancel to enter a user name and password.

  7. Tap a desktop or application to connect to it.


The remote desktop or application starts.