You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the VMware Horizon Client app.

You uninstall Horizon Client just as you would uninstall any Windows 10 app.

Procedure

  1. On the client device, locate the VMware Horizon Client app.
  2. Right-click the VMware Horizon Client tile or icon and tap Uninstall.

What to do next

Reinstall the VMware Horizon Client app. For information, see the VMware Horizon Client for Windows 10 UWP Installation and Setup Guide document.