If a remote desktop or published application stops responding, you might need to reset it.

Resetting a remote desktop is the same as pressing the Reset button on a physical PC to force the PC to restart. Any files that are open on the remote desktop are closed without being saved.

Resetting a published application quits all published applications and logs off all published application sessions. Unsaved changes in published applications might be lost.

To reset a remote desktop or published application, tap the Disconnect button in the remote desktop or published application window and tap Reset.

Note:

The Reset command is available only if a Horizon administrator has allowed it, and only if the status of the remote desktop or published application is such that the action can be taken.