To connect to a remote desktop or published application, you must provide the name of a server and supply credentials for your user account.

Prerequisites

Obtain the following information from your system administrator:

  • Instructions about whether to turn on a VPN (virtual private network) connection.

  • Server name to use for connecting to the server.

  • If the port is not 443, the port number to use for connecting to the server.

  • Credentials for logging in, such as an Active Directory user name and password, RSA SecurID user name and passcode, or RADIUS authentication user name and passcode.

  • Domain name for logging in.

  • Instructions about whether you can use Windows Hello authentication.

If your system administrator instructs you to configure the certificate checking mode, see Set the Certificate Checking Mode.

If your system administrator instructs you to select a display protocol, see #GUID-A2472387-6C40-4C21-95ED-D9FBF9FC2AA4.

Procedure

  1. If a VPN connection is required, turn on the VPN.
  2. Tap the VMware Horizon Client app.
  3. Connect to a server.

    Option

    Description

    Connect to a new server

    Tap Add Server, enter the name of a server as instructed by your system administrator, and tap Connect.

    Connect to an existing server

    Tap the server icon in the home window.

    Connections between Horizon Client and servers always use TLS. The default port for TLS connections is 443. If the server is not configured to use the default port, use the format shown in this example: view.company.com:1443.

  4. If you are prompted for RSA SecurID credentials or RADIUS authentication credentials, enter the user name and passcode and tap Login.

    The passcode might include both a PIN and the generated number on the token.

  5. If you are prompted for a user name and password, supply your Active Directory credentials.
    1. Type the user name and password as instructed by your system administrator.
    2. Select a domain as instructed by your system administrator.
    3. (Optional) If the Enable Windows Hello button is available, tap it to use Windows Hello authentication.

      The Enable Windows Hello button is available only if biometric authentication is enabled on the server and you have not previously authenticated with Windows Hello.

    4. Tap Login.

    If Windows Hello is enabled and you are logging in for the first time, your Active Directory credentials are stored securely on the Windows 10 device for future use.

  6. If you are prompted for Windows Hello authentication, use your fingerprint, face, iris, or PIN to authenticate.

    If you do not want to use Windows Hello authentication, click Cancel to enter a user name and password.

  7. (Optional) To select the display protocol to use, tap the Option menu in the upper-left corner of the desktop and application selection window and expand the Protocol section.

    VMware Blast provides better battery life and is the best protocol for high-end 3D and mobile device users.

  8. Tap a remote desktop or published application to connect to it.

Results

The remote desktop or published application starts.

If you receive a certificate error when you try to connect to a remote desktop or published application, see Set the Certificate Checking Mode.