If you previously logged in to a server with Windows Hello authentication, and you no longer want to use Windows Hello authentication to authenticate, you must disable Windows Hello authentication for the server.
Verify that a shortcut for the server appears on the Horizon Client home window. To configure Horizon Client to save server shortcuts, see Save Information About Recent Servers.
- Tap and hold the server shortcut on the Horizon Client home window.
- To disable Windows Hello authentication for the server, tap Sign out server in the context menu.
The next time you connect to the server, you can enter a user name and password and the Enable Windows Hello button appears on the server login dialog box.