View Horizon Client Logs

You can view Horizon Client logs for troubleshooting.

• Horizon Client logs are available in the following directory:

  Path_to_program_data_folder\VMware\VDM\logs\debug-YYYYMMDD-HHmmss-pid.txt

• Log lines that include specific error information about Blast connection failures contain the Blast_Connect_Failure_Alert tag in the following Horizon Windows Client log files
  • C:\Users\username\AppData\Local\VMware\VDM\Logs\vmware-horizon-viewclient-YYYY-MM-DD-XXXXXX.txt
  • C:\Users\username\AppData\Local\Temp\vmware-username\vmware-mks-pid.log
• RTAV agent logs are saved in the following directory:

  Path_to_program_data_folder\VMware\VDM\logs\rtav_agent_[blast|pcoip]_sessionsession_id.log

• RTAV client logs are saved in the following directory:

  Path_to_program_data_folder\VMware\VDM\logs\rtav_YYYY-MM-DD_hhmmss-ms_pid_sid.log