You can use a Microsoft Lync 2013 client on remote desktops to participate in Unified Communications (UC) VoIP (voice over IP) and video chat calls with Lync certified USB audio and video devices. A dedicated IP phone is no longer required.
This architecture requires the installation of a Microsoft Lync 2013 client on the remote desktop and a Microsoft Lync VDI plug-in on the client endpoint. Customers can use the Microsoft Lync 2013 client for presence, instant messaging, Web conferencing, and Microsoft Office functionality.
Whenever a Lync VoIP or video chat call occurs, the Lync VDI plug-in offloads all the media processing from the datacenter server to the client endpoint, and encodes all media into Lync-optimized audio and video codecs. This optimized architecture is highly scalable, results in lower network bandwidth used, and provides point-to-point media delivery with support for high-quality real-time VoIP and video. For more information, see the white paper about Horizon 6 and Microsoft Lync 2013, at http://www.vmware.com/files/pdf/techpaper/vmware-horizon-view-microsoft-lync-install-configure.pdf.
Recording audio is not yet supported. This integration is supported only with the PCoIP display protocol.
This feature has the following requirements.
Client operating system: 32- or 64-bit Windows 7 SP1 or Windows 8.x. For Horizon Client 3.5, you can also use Windows 10.
Virtual machine (agent) operating system depends on the agent version.
Guest Operating System
View Agent 6.2 or later, or Horizon Agent 7.0 or later
32- or 64-bit Windows 7 SP1, Windows 8.x, Windows 10, or 64-bit Windows Server 2008 R2 SP1
For Microsoft RDS hosts: Windows Server 2008 R2, Windows 2012, or Windows 2012 R2
View Agent 6.0 or 6.1
32- or 64-bit Windows 7 SP1, Windows 8.x, or 64-bit Windows Server 2008 R2 SP1
View Agent 5.3
32- or 64-bit Windows 7 SP1
Client system software
32-bit version of Microsoft Lync VDI Plug-inImportant:
The 64-bit version of Microsoft Office must not be installed on the client machine. The 32-bit Microsoft Lync VDI plugin that is required is not compatible with 64-bit Microsoft Office 2013.
Security certificate generated during Microsoft Lync Server 2013 deployment must be imported into the Trusted Root Certificate Authorities directory.
Remote desktop (agent) software
View Agent 5.3 or later, or Horizon Agent 7.0 or later
Microsoft Lync 2013 Client
With the View 5.3 or later agent, the Lync 2013 client bit-level is not required to match the bit-level of the virtual machine operating system.
Security certificate generated during Microsoft Lync Server 2013 deployment must be imported into the Trusted Root Certificate Authorities directory
A server running View Connection Server 5.3 or later
A server running Microsoft Lync Server 2013
A vSphere infrastructure to host the virtual machines
The vCenter Server and ESXi hosts must be running vSphere 5.0 or later.
Hardware that supports each of the required software components previously listed
Client endpoint: 1.5GHz or faster CPU and a minimum of 2GB of RAM for the Microsoft Lync 2013 Plug-in