You can use a Microsoft Lync 2013 client on remote desktops to participate in Unified Communications (UC) VoIP (voice over IP) and video chat calls with Lync certified USB audio and video devices. A dedicated IP phone is no longer required.
This architecture requires the installation of a Microsoft Lync 2013 client on the remote desktop and a Microsoft Lync VDI plug-in on the client endpoint. Customers can use the Microsoft Lync 2013 client for presence, instant messaging, Web conferencing, and Microsoft Office functionality.
Whenever a Lync VoIP or video chat call occurs, the Lync VDI plug-in offloads all the media processing from the datacenter server to the client endpoint, and encodes all media into Lync-optimized audio and video codecs. This optimized architecture is highly scalable, results in lower network bandwidth used, and provides point-to-point media delivery with support for high-quality real-time VoIP and video. For more information, see the white paper about Horizon 6 and Microsoft Lync 2013, at http://www.vmware.com/files/pdf/techpaper/vmware-horizon-view-microsoft-lync-install-configure.pdf.
This feature has the following requirements.
- Operating system
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- Client operating system: 32- or 64-bit Windows 7 SP1 or Windows 8.x. For Horizon Client 3.5, you can also use Windows 10.
- Virtual machine (agent) operating system depends on the agent version.
Version Guest Operating System View Agent 6.2 or later, or Horizon Agent 7.0 or later 32- or 64-bit Windows 7 SP1, Windows 8.x, Windows 10, or 64-bit Windows Server 2008 R2 SP1 For Microsoft RDS hosts: Windows Server 2008 R2, Windows 2012, or Windows 2012 R2
View Agent 6.0 or 6.1 32- or 64-bit Windows 7 SP1, Windows 8.x, or 64-bit Windows Server 2008 R2 SP1 View Agent 5.3 32- or 64-bit Windows 7 SP1
- Client system software
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- 32-bit version of Microsoft Lync VDI Plug-in
Important: The 64-bit version of Microsoft Office must not be installed on the client machine. The 32-bit Microsoft Lync VDI plugin that is required is not compatible with 64-bit Microsoft Office 2013.
- Security certificate generated during Microsoft Lync Server 2013 deployment must be imported into the Trusted Root Certificate Authorities directory.
- 32-bit version of Microsoft Lync VDI Plug-in
- Remote desktop (agent) software
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- View Agent 5.3 or later, or Horizon Agent 7.0 or later
- Microsoft Lync 2013 Client
With the View 5.3 or later agent, the Lync 2013 client bit-level is not required to match the bit-level of the virtual machine operating system.
- Security certificate generated during Microsoft Lync Server 2013 deployment must be imported into the Trusted Root Certificate Authorities directory
- Required servers
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- A server running View Connection Server 5.3 or later
- A server running Microsoft Lync Server 2013
- A vSphere infrastructure to host the virtual machines
The vCenter Server and ESXi hosts must be running vSphere 5.0 or later.
- Hardware
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- Hardware that supports each of the required software components previously listed
- Client endpoint: 1.5GHz or faster CPU and a minimum of 2GB of RAM for the Microsoft Lync 2013 Plug-in