With multimedia redirection (MMR), the multimedia stream is processed, that is, decoded, on the client system. The client system plays the media content, thereby offloading the demand on the ESXi host.

Because MMR is implemented differently on different operating systems, the system requirements for some Windows operating systems are different from the requirements for other earlier Windows operating systems.

Similarly, the MMR components installed with some agentversions are different from the components installed with earlier View Agent versions. Separate sections in this topic discuss the requirements for the various agent and client operating system combinations.

Note:

For a comparison of the Windows Media MMR, Win7 MMR, and Wyse MMR components and a matrix describing the support for various combinations of client versions, agent versions, and operating systems, see “Multimedia Redirection Support on Desktop Operating Systems,” in the Horizon 6, version 6.0.2 guide called Setting Up Desktop and Application Pools in View.

Windows Media MMR Requirements for Horizon Client 3.2 and Later

To use Windows Media MMR on Windows 7 or Windows 8.x clients, your servers, virtual desktops, and client computers must meet certain system requirements.

VMware software requirements for remote desktops

  • To use this feature with VDI desktops that are deployed on single-user virtual machines, you must have View Agent 6.0.2 or later, or Horizon Agent 7.0 or later, installed on the desktop.

    Important:

    If you use Horizon Client 3.2 or later to connect to a View desktop that has View Agent 6.0.1 or an earlier release installed, the Windows Media MMR feature does not work, and the Windows 7 MMR feature also does not work.

  • To use this feature with remote desktops provided by an RDS host, you must have View Agent 6.1.1 or later, or Horizon Agent 7.0 or later, installed on the RDS host.

  • For information about operating system requirements and other software requirements and configuration settings for the remote desktop or application, see the topics about Windows Media Multimedia Redirection in Setting Up Desktop and Application Pools in View for your specific version of Horizon 6.

Horizon Client computer or client access device

  • The clients must run 64-bit or 32-bit Windows 7 or Windows 8/8.1 operating systems.

Supported media formats

Media formats that are supported on Windows Media Player are supported. For example: M4V; MOV; MP4; WMP; MPEG-4 Part 2; WMV 7, 8, and 9; WMA; AVI; ACE; MP3; WAV.

Note:

DRM-protected content is not redirected through Windows Media MMR.

Horizon Client 3.0 and 3.1 MMR Requirements for Windows 7 Operating Systems

To use MMR, rather than Windows Media MMR, on Windows 7 View desktops and Windows 7 or Windows 8 clients, your servers, virtual desktops, and client computers must meet certain system requirements.

Important:

With Horizon Client 3.0 and 3.1, Windows 8 remote desktops do not support MMR. For these agents, use Windows media redirection, included with RDP 7 and later, or upgrade to Horizon Client 3.2 or later and View Agent 6.0.2 or later, or Horizon Agent 7.0 or later.

VMware software requirements

  • The View servers and desktops must be View 5.3 or a later release.

  • On View 5.3 or earlier desktops, you must also install the latest Remote Experience Agent. See the View Feature Pack Installation and Administration document for View 5.3 Feature Pack 1. For View 6.0 or 6.0.1, this agent is included in the View Agent installer.

  • For information about other required configuration settings, see the View documentation.

View desktop

  • The desktops must run 64-bit or 32-bit Windows 7 operating systems.

  • 3D Rendering must be enabled on the desktop pool.

  • The desktop virtual machines must be virtual hardware version 8 or later.

  • Users must play videos on Windows Media Player 12 or later.

Horizon Client computer or client access device

  • The clients must run 64-bit or 32-bit Windows 7 or Windows 8 operating systems.

  • The clients must have DirectX Video Acceleration (DXVA)-compatible video cards that can decode the selected videos.

  • Windows Media Player 12 or later must be installed on the clients to allow redirection to the local hardware.

Supported media formats

Media formats must comply with the H.264 video compression standard. The M4V, MP4, and MOV file formats are supported. Your virtual desktops must use one of these file formats, and local decoders for these formats must exist on the client systems.

Horizon Client 3.0, 3.1, and 3.2 MMR Requirements for Windows Vista and Windows XP Operating Systems

To use MMR on Windows Vista and Windows XP remote desktops, your servers, virtual desktops, and client computers must meet certain system requirements.

VMware software requirements

  • You must have VMware View 4.6.1 or later servers and desktops.

Remote desktop

  • The desktops must run 32-bit Windows Vista or Windows XP operating systems.

  • Users must play videos on Windows Media Player 10 or later.

Client computer or client access device

  • The clients must run 32-bit Windows Vista, Windows XP, or Windows XP Embedded operating systems.

  • Windows Media Player 10 or later must be installed on the clients to allow redirection to the local hardware.

  • The Horizon Client video display hardware must have overlay support for MMR to work correctly.

Important:

Horizon Client 3.3 is not supported on Windows XP and Windows Vista operating systems.

Supported media formats

The MMR feature supports the media file formats that the client system supports, since local decoders must exist on the client. File formats include MPEG2-1, MPEG-2, MPEG-4 Part 2; WMV 7, 8, and 9; WMA; AVI; ACE; MP3; and WAV, among others.

Note:

You must add the MMR port as an exception to your firewall software. The default port for MMR is 9427.