With the Real-Time Audio-Video feature, if you have multiple webcams on your client system, only one of them is used on your View desktop. To specify which webcam is preferred, you can set a registry key value.
The preferred webcam is used on the remote desktop if it is available, and if not, another webcam is used.
Prerequisites
- Verify that you have a USB webcam installed and operational on your client system.
- Verify that you are using the VMware Blast display protocol or the PCoIP display protocol for your remote desktop.
Procedure
- Attach the webcam you want to use.
- Start a call and then stop a call.
This process creates a log file.
- Open the debug log file with a text editor.
Operating System |
Log File Location |
Windows XP |
C:\Documents and Settings\username\Local Settings\Application Data\VMware\VDM\Logs\debug-20YY-MM-DD-XXXXXX.txt |
Windows 7 or Windows 8 |
C:\Users\%username%\AppData\Local\VMware\VDM\Logs\debug-20YY-MM-DD-XXXXXX.txt |
The format of the log file is
debug-20YY-MM-DD-XXXXXX.txt , where 20
YY is the year,
MM is the month,
DD is the day, and
XXXXXX is a number.
- Search the log file for
[ViewMMDevRedir] VideoInputBase::LogDevEnum
to find the log file entries that reference the attached webcams.
Here is an excerpt from the log file identifying the Microsoft Lifecam HD-5000 webcam:
[ViewMMDevRedir] VideoInputBase::LogDevEnum - 2 Device(s) found
[ViewMMDevRedir] VideoInputBase::LogDevEnum - Index=0 Name=Integrated Webcam UserId=vid_1bcf&pid_2b83&mi_00#7&1b2e878b&0&0000 SystemId=\\?\usb#vid_1bcf&pid_2b83&mi_00#
[ViewMMDevRedir] VideoInputBase::LogDevEnum - Index=1 Name=Microsoft LifeCam HD-5000 UserId=vid_045e&pid_076d&mi_00#8&11811f49&0&0000 SystemId=\\?\usb#vid_045e&pid_076d&mi_00#
- Copy the user ID of the preferred webcam.
For example, copy
vid_045e&pid_076d&mi_00#8&11811f49&0&0000
to set the Microsoft LifeCam HD-5000 as the default webcam.
- Start the Registry Editor (regedit.exe) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\RTAV.
- Paste the ID portion of the string into the REG_SZ value, srcWCamId.
For example, paste
vid_045e&pid_076d&mi_00#8&11811f49&0&0000
into
srcWCamId.
- Save your changes and exit the registry.
- Start a new call.