The View administrator can set Adobe Flash content to display in your View desktop at a level designed to conserve computing resources. In some cases, these settings can result in low playback quality. By moving the mouse pointer into the Adobe Flash content, you can override the Adobe Flash settings that your View administrator specifies.

About this task

Adobe Flash display control is available for Internet Explorer sessions on Windows only, and for Adobe Flash versions 9 and 10 only. To control Adobe Flash display quality, Adobe Flash must not be running in full screen mode.


  1. From Internet Explorer in the View desktop, browse to the relevant Adobe Flash content and start it if necessary.

    Depending on how your View administrator configured Adobe Flash settings, you might notice dropped frames or low playback quality.

  2. Move the mouse pointer into the Adobe Flash content while it is playing.

    Display quality is improved as long as the cursor remains in the Adobe Flash content.

  3. To retain the improvement in quality, double-click inside the Adobe Flash content.