End users open Horizon Client to connect to their virtual desktops and remote (hosted) applications from a client system. You can run a Windows-based installer file to install all components of Horizon Client.

This procedure describes installing Horizon Client by using an interactive installation wizard. If instead you would like to use the command-line, silent installation feature of the Microsoft Windows Installer (MSI), see Install Horizon Client Silently.

Note: You can install the client software in a remote desktop virtual machine if that desktop is running View Agent 6.0 or later, or Horizon Agent 7.0 or later. Companies might use this strategy, for example, if their end users have Windows thin client devices and want to access remote applications from these thin client devices.


  • Verify that the client system uses a supported operating system. See System Requirements for Windows Clients.
  • Verify that you have the URL for a download page that contains the Horizon Client installer. This URL might be the VMware Downloads page at http://www.vmware.com/go/viewclients, or it might be the URL for a Connection Server instance.
  • Verify that you can log in as an administrator on the client system.
  • Verify that the domain controllers have the latest patches, enough free disk space, and can communicate with each other. Otherwise, when you run the installer on a Windows 8.1 system, the installer can take an unusual amount of time to finish. This problem occurs if the machine's domain controller, or another domain controller in its hierarchy, is unresponsive or unreachable.
  • If you plan to install Horizon Client with FIPS-compliant cryptography, enable FIPS mode in the Windows operating system before you run the client installer. See Enabling FIPS Mode in the Windows Client Operating System.
  • Prerequisites for USB redirection:
    • Determine whether the person who uses the client device is allowed to access locally connected USB devices from a virtual desktop. If not, you can either deselect the USB Redirection component that the wizard presents or install the component but disable it using GPOs.

      VMware recommends that you always install the USB Redirection component and use GPOs to control USB access. This way, if you later want to enable USB redirection for a client, you will not need to re-install Horizon Client. For information, see the topic about the Horizon Client Configuration ADM Template settings.

    • If you plan to install the USB Redirection component, verify that the Windows Automatic Update feature is not turned off on the client computer.
  • Determine whether to use the feature that lets end users log in to Horizon Client and their virtual desktop as the currently logged in user. Credential information that the user entered when logging in to the client system is passed to the View Connection Server instance and ultimately to the remote desktop. Some client operating systems do not support this feature.
  • If you do not want to require end users to supply the fully qualified domain name (FQDN) of the View Connection Server instance, determine the FQDN so that you can supply it during installation.


  1. Log in as an administrator.
  2. Download the installer file.
    Select the appropriate installer file, where xxxxxx is the build number and y.y.y is the version number.
    Option Action
    Horizon Client on 64-bit operating systems

    Select VMware-Horizon-Client-x86_64-y.y.y-xxxxxx.exe, where y.y.y is the version number and xxxxxx is the build number.

    Horizon Client on 32-bit operating systems

    Select VMware-Horizon-Client-x86-y.y.y-xxxxxx.exe, where y.y.y is the version number and xxxxxx is the build number.

  3. Run the installation program.
    The installer checks the Windows version and does not run on XP or Vista.
    Option Action
    Install Horizon Client without the URL Content Redirection feature Double-click the installer file.
    Install Horizon Client with the URL Content Redirection feature In a command prompt window, run the installation program with the parameter URL_FILTERING_ENABLED. For example:
    VMware-Horizon-Client-x86-y.y.y-xxxxxx.exe /v URL_FILTERING_ENABLED=1
  4. Follow the prompts to install the components you want. Use the following guidelines.
    Option Description
    IP protocol The installer prompts you to select a network protocol. Do not select IPv6 unless all components in your View setup use IPv6. If you select IPv6, several features are unavailable. For more information, see the chapter about installing View in an IPv6 environment, in the View Installation document.
    FIPS You will see a prompt regarding whether to install the client with FIPS-compliant cryptography only if you have already enabled FIPS in the client operating system, as described in the prerequisites.


If you install Horizon Client with the URL Content Redirection feature, after the installation, you can verify that the feature is installed by checking that the vmware-url-protocol-launch-helper.exe file and the vmware-url-filtering-plugin.dll file are installed in the directory %PROGRAMFILES%\VMware\VMware Horizon View Client\. Also ensure that the following Internet Explorer add-on is installed and enabled: VMware Horizon View URL Filtering Plugin.

The installer installs certain Windows services, including VMware Horizon Client, VMware USB Arbitration Service, and VMware View USB. Their corresponding process names are horizon_client_service (.exe), VMUSBArbService, and vmware-view-usbd.

What to do next

Start Horizon Client and verify that you can log in to the correct remote desktop or application. See Connect to a Remote Desktop or Application.