End users open Horizon Client to connect to their remote desktops and remote applications from a client system. You can run a Windows-based installer file to install all Horizon Client components.

The installer determines whether the client system has a 64-bit or 32-bit operating and installs the correct version of Horizon Client for the client system. The installer does not run on Windows XP or Windows Vista.

This procedure describes how to install Horizon Client by using an interactive installation wizard. To install the URL Content Redirection feature, you must run the installer from the command line and specify the URL_FILTERING_ENABLED parameter, for example, VMware-Horizon-Client-y.y.y-xxxxxx.exe /v URL_FILTERING_ENABLED=1. To use the command-line, silent installation feature of the Microsoft Windows Installer (MSI), see Install Horizon Client Silently.

Note: You can install Horizon Client in a remote desktop virtual machine if that desktop is running View Agent 6.0 or later, or Horizon Agent 7.0 or later. Companies might use this installation strategy if their end users access remote applications from Windows thin-client devices.


  • Verify that the client system uses a supported operating system. See System Requirements for Windows Clients.
  • Verify that you have the URL for a download page that contains the Horizon Client installer. This URL might be the VMware Downloads page at http://www.vmware.com/go/viewclients, or it might be the URL for a Connection Server instance.
  • Verify that you can log in as an administrator on the client system.
  • Verify that the domain controllers have the latest patches, enough free disk space, and can communicate with each other. Otherwise, when you run the installer on a Windows 8.1 system, the installer can take an unusual amount of time to finish. This problem occurs if the machine's domain controller, or another domain controller in its hierarchy, is unresponsive or unreachable.
  • If you plan to install Horizon Client with FIPS-compliant cryptography, enable FIPS mode in the client operating system before you run the Horizon Client installer. See Enabling FIPS Mode in the Windows Client Operating System.
  • If you plan to install the USB Redirection component, do the following:
    • Determine whether the person who uses the client device is allowed to access locally connected USB devices from a remote desktop. If access is not permitted, either do not install the USB Redirection component, or install the component and disable it by using a group policy setting. If you use group policy to disable USB redirection, you do not need to reinstall Horizon Client if you later decide to enable USB redirection for a client. For more information, see Scripting Definition Settings for Client GPOs.
    • Verify that the Windows Automatic Update feature is not turned off on the client computer.
  • Decide whether to use the feature that allows end users to log in to Horizon Client and their remote desktop as the currently logged in user. Credential information that the user entered when logging in to the client system is passed to the Connection Server instance and ultimately to the remote desktop. Some client operating systems do not support this feature.
  • If you do not want to require end users to supply the fully qualified domain name (FQDN) of the Connection Server instance, determine the FQDN so that you can supply it during installation.


  1. Log in to the client system as an administrator.
  2. Navigate to the VMware product page at http://www.vmware.com/go/viewclients.
  3. Download the installer file, for example, VMware-Horizon-Client-y.y.y-xxxxxx.exe.
    xxxxxx is the build number and y.y.y is the version number.
  4. Double-click the installer file to begin the installation.
  5. Select the installation type and follow the prompts.
    Option Description
    Typical Installs the IPv4 Internet protocol and the USB Redirection and Log in as current user features. If FIPS mode is enabled on the client operating system, FIPS-compliant cryptography is disabled.
    Custom Allows you to select the components to install. Follow these guidelines when selecting components:
    • Do not select the IPv6 Internet protocol unless all the components in your Horizon environment use IPv6. If you select IPv6, several features are unavailable. For more information, see the View Installation document.
    • You can enable FIPS-compliant cryptography only if you have already enabled FIPS mode on the client operating system.


The installer installs certain Windows services, including VMware Horizon Client (horizon_client_service), VMware USB Arbitration Service (VMUSBArbService), and VMware View USB (vmware-view-usbd).

What to do next

Start Horizon Client and verify that you can log in to the correct remote desktop or application. See Connect to a Remote Desktop or Application.