You can solve most problems with Horizon Client by restarting or resetting the desktop, or by reinstalling the VMware Horizon Client application. Restart a Remote DesktopYou might need to restart a remote desktop if the desktop operating system stops responding. Restarting a remote desktop is the equivalent of the Windows operating system restart command. The desktop operating system usually prompts you to save any unsaved data before it restarts. Reset a Remote Desktop or Remote ApplicationsYou might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem. Resetting remote applications quits all open applications. Repair Horizon Client for WindowsYou can sometimes resolve problems with Horizon Client by repairing the Horizon Client application. Uninstall Horizon Client for WindowsYou might need to uninstall and reinstall Horizon Client if repairing Horizon Client does not solve the problem. Problems with Keyboard InputIf, when you type in a remote desktop or application, none of the keystrokes seem to work, the issue might be with security software on your local client system. What to Do If Horizon Client Exits UnexpectedlyHorizon Client might exit even if you do not close it. Connecting to a Server in Workspace ONE ModeIf you cannot connect to a server directly through Horizon Client, or if your desktop and application entitlements are not visible in Horizon Client, Workspace ONE mode might be enabled on the server.