You might need to restart a remote desktop if the desktop operating system stops responding. Restarting a remote desktop is the equivalent of the Windows operating system restart command. The desktop operating system usually prompts you to save any unsaved data before it restarts.
You can restart a remote desktop only if a Horizon administrator has enabled the desktop restart feature for the desktop.
|From within the desktop OS||Selectfrom the menu bar.|
|From the desktop selection window||Right-click the desktop icon and select Restart Desktop.|
What to do next
Wait an appropriate amount of time for system startup before you attempt to reconnect to the remote desktop.
If restarting the remote desktop does not solve the problem, you might need to reset the remote desktop. See Reset a Remote Desktop or Remote Applications.