You can run a Windows-based installer file to install all Horizon Client components.

This procedure describes how to install Horizon Client by using an interactive installation wizard. To install Horizon Client from the command line, see Installing Horizon Client From the Command Line. To install the URL Content Redirection feature, you must run the installer from the command line.


You can install Horizon Client in a remote desktop virtual machine if that desktop is running View Agent 6.0 or later, or Horizon Agent 7.0 or later. Companies might use this installation strategy if their end users access published applications from Windows thin-client devices.


  • Verify that the client system uses a supported operating system. See System Requirements for Windows Client Systems.

  • Verify that you have the URL for a download page that contains the Horizon Client installer. This URL might be the VMware Downloads page at, or it might be the URL for a Connection Server instance.

  • Verify that you can log in as an administrator on the client system.

  • Verify that the domain controllers have the latest patches, enough free disk space, and can communicate with each other. Otherwise, when you run the installer on a Windows 8.1 system, the installer can take an unusual amount of time to finish. This problem occurs if the machine's domain controller, or another domain controller in its hierarchy, is unresponsive or unreachable.

  • If you plan to install Horizon Client with FIPS-compliant cryptography, enable FIPS mode in the client operating system before you run the Horizon Client installer. See Enabling FIPS Mode in the Windows Client Operating System.

  • If you plan to install the USB Redirection component, do the following:

    • Determine whether the person who uses the client device is allowed to access locally connected USB devices from a remote desktop. If access is not permitted, either do not install the USB Redirection component, or install the component and disable it by using a group policy setting. If you use group policy to disable USB redirection, you do not need to reinstall Horizon Client if you later decide to enable USB redirection for a client. For more information, see Scripting Definition Settings for Client GPOs.

    • Verify that the Windows Automatic Update feature is not turned off on the client computer.

  • Decide whether to use the feature that allows end users to log in to Horizon Client and their remote desktop as the currently logged in user. Credential information that the user entered when logging in to the client system is passed to the Connection Server instance and ultimately to the remote desktop. Some client operating systems do not support this feature.

  • If you do not want to require end users to supply the fully qualified domain name (FQDN) of the Connection Server instance, determine the FQDN so that you can supply it during installation.


  1. Log in to the client system as an administrator.
  2. Navigate to the VMware product page at
  3. Download the installer file, for example, VMware-Horizon-Client-y.y.y-xxxxxx.exe.

    xxxxxx is the build number and y.y.y is the version number.

  4. Double-click the installer file to begin the installation.
  5. Select an installation type and follow the prompts.



    Typical installation

    Click Agree & Install. The installer configures the client to use the IPv4 Internet protocol and installs the USB Redirection, Log in as current user, Virtualization Pack for Skype for Business, and HTML5 Multimedia Redirection Support features.

    Custom installation

    Click Customize Installation and select the features to install.

    You must select this option to specify a non-default installation location, use the IPv6 Internet protocol, configure a default Connection Server instance, configure the default login behavior, enable FIPS-compliant cryptography, or install the 32-bit Core Remote Experience component on a 64-bit machine.

    FIPS-compliant cryptography custom installation options are available in the installer only if FIPS mode is enabled on the client operating system.

    Follow these guidelines when selecting custom features:

    • Do not select the IPv6 option unless all of the components in your Horizon environment use the IPv6 Internet protocol. Certain features are not available in an IPv6 environment. For more information, see the View Installation document.

    • Select the 32-bit Core Remote Experience on a 64-bit machine feature if the 64-bit client machine does not have 64-bit plug-ins for the product. You cannot install the Virtualization Pack for Skype for Business feature if you select this feature.


Certain features require you to restart the client system.

The installer installs certain Windows services, including VMware Horizon Client (horizon_client_service) and VMware USB Arbitration Service (VMUSBArbService).

What to do next

Start Horizon Client and verify that you can log in to the correct remote desktop or application. See Connect to a Remote Desktop or Published Application.