If a Horizon administrator has opted to participate in the customer experience improvement program, and data sharing is enabled on the client system, VMware collects data about the client system.
VMware collects data about client systems to prioritize hardware and software compatibility. If your Horizon administrator has opted to participate in the customer experience improvement program, VMware collects anonymous data about your deployment to respond better to customer requirements. VMware does not collect data that identifies your organization. Horizon Client information is sent first to the Connection Server instance and then to VMware, along with data about Connection Server, desktop pools, and remote desktops.
The information is encrypted when it is in transit to the Connection Server instance. The information on the client system is logged unencrypted in a user-specific directory. The logs do not contain personally identifiable information.
A Horizon administrator can select whether to participate in the VMware customer experience improvement program when installing Connection Server or by setting an option in Horizon Administrator after the installation.
|Description||Is This Field Made Anonymous?||Example Value|
|Company that produced the Horizon Client application||No||VMware|
|Product name||No||VMware Horizon Client|
|Client product version||No||(The format is x.x.x-yyyyyy, where x.x.x is the client version number and yyyyyy is the build number.)|
|Client binary architecture||No|| Examples include the following:
|Client build name||No||Examples include the following:
|Host operating system||No||Examples include the following:
|Host operating system kernel||No||Examples include the following:
|Host operating system architecture||No||Examples include the following:
|Host system model||No||Examples include the following:
|Host system CPU||No||Examples include the following:
|Number of cores in the host system's processor||No||For example: 4|
|MB of memory on the host system||No||Examples include the following:
|Number of USB devices connected||No||2 (USB device redirection is supported only for Linux, Windows, and Mac clients.)|
|Maximum concurrent USB device connections||No||2|
|USB device vendor ID||No||Examples include the following:
|USB device product ID||No||Examples include the following:
|USB device family||No||Examples include the following:
|USB device use count||No||(Number of times the device was shared)|