You can use the iPad Keyboard Dock and Apple Wireless Keyboard (Bluetooth) external keyboards with remote desktops and published applications. On an iPad Pro, you can use the Apple Pencil as a pointer device. You can use the Swiftpoint GT mouse on any iOS device that supports it. Beginning with iPadOS 13.4, you can use an external mouse with an iPad.

Setting Up an External Keyboard for Use with Remote Desktops and Published Applications

Horizon Client detects the iPad Keyboard Dock external keyboard automatically.

To use the Apple Wireless Keyboard (Bluetooth) with a remote desktop or published application, pair the keyboard with the iPad. To make the iPad detect the wireless keyboard, tap the screen with three fingers at the same time, or tap the Keyboard button in the Horizon Client Tools. Do not use the onscreen keyboard in split keyboard mode when you attempt to make the iPad detect the Apple Wireless Keyboard (Bluetooth) keyboard.

After the iPad detects the Apple Wireless Keyboard (Bluetooth), you cannot use the Horizon Client Tools or three-finger tap to display the onscreen keyboard. To use these features, deactivate the external keyboard by pressing its Eject key.

Note: The Apple Wireless Keyboard (Bluetooth) does not input the Japanese full-width tilde correctly in remote desktops.

Enabling a Swiftpoint GT Mouse to Work with Remote Desktops and Published Applications

You must enable a Swiftpoint GT Mouse to work with remote desktops and published applications. See Enable a Swiftpoint GT Mouse in Horizon Client.

Using a Mouse on an iPad with Remote Desktops and Published Applications

With iPadOS 13.4 and later, you can use an external mouse with remote desktops and published applications. Both Bluetooth and USB mice are supported.

For the Apple Magic Mouse and Apple Magic Trackpad, use second generation or later devices only. The first-generation devices are not fully supported.

For left-handed users, follow these recommendations.

  • If left-handed mode is enabled in the remote desktop, always enable the Left Handed Mode option in Horizon Client. See Configure Horizon Client to Support Reversed Mouse Buttons.
  • To use left-handed mode with a physical mouse, configure left-handed mode in the iPad settings. You must use the iPad settings regardless of whether left-handed mode is enabled in the remote desktop.

Using an International Keyboard with Remote Desktops and Published Applications

You can input characters for English, Japanese, French, German, Simplified Chinese, Traditional Chinese, Korean, and Spanish.

For remote desktops that use Korean and Japanese input method editors (IMEs), use an English keyboard on the iOS device. If you use a Korean or Japanese keyboard, the remote desktop Windows IME English/Korean or English/Japanese mode is not synchronized with the iOS keyboard locale.