Copying and Pasting Text and Images

By default, you can copy and paste from the iOS device to a remote desktop or published application. You can also copy and paste from a remote desktop or published application to the iOS device, or between two remote desktops or published applications, if a Horizon administrator enables these features. Supported file formats include plain text, images, and Rich Text Format (RTF).

Data that you copy to the clipboard on the iOS device is copied to the clipboard on the remote desktop when you log in to the remote desktop. If you are logged in to a remote desktop, data that you copy to the clipboard on the remote desktop is copied to the clipboard on the iOS device.

The copy and paste feature has the following limitations.

• If RTF data contains images, the images are lost when Horizon Client synchronizes the RTF data in the clipboard on the remote desktop with the data in the clipboard on the iOS device.
• If the text and RTF data together use less than maximum clipboard size, the formatted text is pasted. Often RTF data cannot be truncated. If the text and formatting use more than the maximum clipboard size amount, the RTF data is discarded, and plain text is pasted. If you are unable to paste all the formatted text you selected in one operation, you might need to copy and paste smaller amounts in each operation.
• You might not be able to copy and paste a certain image, even though it does not exceed the clipboard size. This problem occurs when Horizon Client converts the image to PNG format and the PNG image exceeds the clipboard size. Horizon Client converts all images to PNG format during the copy and paste operation.

A Horizon administrator can configure this feature so that copy and paste operations are allowed only from the iOS device to a remote desktop or published application, or only from a remote desktop or published application to the iOS device, or both, or neither.

A Horizon administrator can configure the copy and paste behavior by setting group policies that pertain to Horizon Agent, including changing the clipboard size. The default clipboard size is 1 MB. The clipboard can accommodate up to 16 MB of data. Depending on the Horizon server and agent version, a Horizon administrator might also use group policies to restrict clipboard formats during copy and paste operations, or use Smart Policies. For information, see the Configuring Remote Desktop Features in Horizon document.