Real-Time Audio-Video works with standard audio devices and with standard conferencing applications such as Skype, WebEx, and Google Hangouts. To support Real-Time Audio-Video, your View deployment must meet certain software and hardware requirements.

View remote desktop

The desktops must have View Agent 5.3 or later installed. For View Agent 5.3 desktops, the desktops must also have the corresponding Remote Experience Agent installed. For example, if View Agent 5.3 is installed, you must also install the Remote Experience Agent from View 5.3 Feature Pack 1. See the View Feature Pack Installation and Administration document for View. If you have View Agent 6.0 or later, or Horizon Agent 7.0 or later, no feature pack is required. Real-Time Audio-Video is not supported in remote applications.

Client access device

Real-Time Audio-Video is supported on all iOS devices that run Horizon Client for iOS. For more information, see System Requirements.

Horizon Client 4.0 or later must be installed on the client device.


In Horizon Client 4.0, only the audio-in feature is supported. The video feature is not supported in Horizon Client 4.0.