You can configure Horizon Client to collect log information and send log files to VMware for troubleshooting.

If Horizon Client quits unexpectedly while log collection is enabled, Horizon Client prompts you to send log files to VMware when you restart Horizon Client.

If you choose to send log files to VMware, Horizon Client sends a message from the email account configured on the client device and attaches a GZ file that contains the last five log files. The file name contains a time stamp, for example, Horizon_View_Client_logs_timestamp.log.gz.

You can also manually retrieve and send log files at any time.