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VMware Horizon Client 4.9 for iOS Release Notes

Horizon Client for iOS 4.9 | 6 September 2018

These release notes cover the following topics:

Key Features

VMware Horizon Client for iOS makes it easy to access remote desktops and published applications from your iPhone or iPad with the best possible user experience on the Local Area Network (LAN) or across a Wide Area Network (WAN).

  • Work the way you want to - Use your iPad or iPhone to use a remote desktop or published application from any location. Support for the PCoIP display protocol and the VMware Blast display protocol from VMware means your remote desktop or published application is fast and responsive regardless of where you are.
  • Best of both worlds - For the mobile device world, Horizon Client supports native iPad and iPhone gestures for quick and easy navigation around your remote desktop. The full-screen touchpad feature lets you touch anywhere on the screen to move the mouse pointer around the remote desktop or application. The Unity Touch sidebar makes it easy to browse, search, open, and close Windows applications and files, minimize windows, and switch between running applications, all without using the Windows Start menu or Taskbar.
  • Simple connectivity - Horizon Client for iOS is tightly integrated with VMware Horizon 6 and VMware Horizon 7 for simple setup and connectivity. Quickly reconnect to your remote desktop or published application by selecting it on the Recent page.
  • Unmatched performance - The adaptive capabilities of the PCoIP display protocol and the VMware Blast display protocol mean your remote desktop or published application is fast and responsive regardless of whether you are connecting over your corporate WiFi network or from your 3G, 4G, or LTE connected iPhone or iPad.
  • Secure from any location - At your desk or away from the office, your data is always secure. With RSA soft token integration, you need enter only your RSA PIN into Horizon Client when RSA authentication is required. No need for an RSA hardware token or RSA software token utility. Horizon Client also supports RADIUS authentication and smart card authentication.

What's New in This Release

  • AirWatch server list synchronization
    You can now use the AirWatch console to modify, delete, and add Connection Server instances to the server list and push those changes to iOS devices.
  • Resuming Horizon Client without reentering credentials
    By default Horizon Client runs in the background for up to three minutes on iOS 9.0 and later devices. After three minutes, you can resume Horizon Client and continue using the previous remote desktop or published application session without having to reenter your credentials. You must reenter your credentials only if the server's session timeout, or idle session timeout, limit is exceeded.
  • Configuring Horizon Client data sharing
    If your Horizon administrator has opted to participate in the customer experience improvement program, VMware collects and receives anonymous data on client systems to prioritize hardware and software compatibility. You can configure whether to share information about your client system by enabling or disabling a setting in Horizon Client.

Internationalization

For Horizon Client for iOS, both the user interface and the documentation are available in English, Japanese, French, German, Simplified Chinese, Traditional Chinese, Korean, and Spanish.

Before You Begin

  • Horizon Client for iOS requires iOS 9.x, iOS 10.x, or iOS 11.x.
  • Horizon Client for iOS is supported with the latest maintenance release of Horizon 6 version 6.x and later releases.
  • Install and upgrade Horizon Client for iOS just as you do any other iOS app, by going to the Apple Store. For a link to the Horizon Client app in the Apple Store, go to the Horizon Client Downloads page.
  • For system requirements and installation instructions, see the VMware Horizon Client for iOS Installation and Setup Guide document.
  • In iOS 10, the SSLv3 cryptographic protocol and the RC4 symmetric cipher suite are disabled. To use RSA SecurID authentication with an iOS 10 device, an administrator must make sure that the RSA server meets the iOS security requirement. For information, see https://support.apple.com/en-us/HT206871.

Known Issues

  • The Unity Touch sidebar cannot show changes in the All Programs menu for new software that you install during that same session.

    Workaround: In order to see items for new software that you just installed, disconnect from the desktop and then connect again.

  • The Shift key in the top row of the onscreen keyboard or in the navigation keys is for entering key combinations, such as Ctrl+Shift. If you need to capitalize a letter or type an exclamation point (!) or question mark (?) or other symbol that you create by using the Shift key, use the up arrow as you would in the standard onscreen keyboard.

    Workaround: None.

  • When you connect to an RDS (Remote Desktop Session) desktop with the PCoIP display protocol, a license is issued to your iOS device. If you later connect to the same RDS desktop with a third-party app that uses RDP (such as Microsoft Remote Desktop), a second license is issued to your iOS device. This problem occurs because PCoIP and RDP record different names for your device on the license server. For example, if your iPhone is named Jane's iPhone, PCoIP records the name as JANES-IPHONE and RDP records the name as Jane-s-iPhone.

    Workaround: None.

  • If multiple Horizon clients connect to the same RDS desktop or remote application simultaneously and map to a location-based printer with the same name, the printer appears in the first client session, but not in later client sessions.

    Workaround: For the client sessions in which the printer does not appear, perform a manual refresh. For a remote desktop, press F5 or refresh the Devices and Printers window. For a remote application, close and reopen the application print dialog box. The location-based printer appears in the printer list.

  • Horizon Client for iOS does not work with the iOS Picture-in-Picture feature.

  • Apple Command key shortcuts (for example, Command-A to select all) do not work on external keyboards with Horizon Client on iOS 9 devices.

    Workaround: Use Control (Ctrl) key shortcuts.

  • If you launch Horizon Client on the right side of Split View mode, connect to a remote desktop or application, and then enter presentation mode, the external monitor mirrors the entire screen (touchpad and desktop or application) instead of showing only the remote desktop or application. This is a third-party issue.

    Workaround: Move Horizon Client to the left side of Split View mode.

  • Onscreen keyboard input does not immediately switch between native iOS apps and Horizon Client in Split View mode. For example, if an iOS native app is on the right side of Split View mode and a Horizon Client remote application is on the left side of Split View mode and you input data in the iOS native app, when you click in the remote application, your input goes to the iOS native app instead of to the remote application.

    Workaround: Click another point to change the cursor position. The onscreen keyboard input is switched correctly.

  • If you use the VMware Blast display protocol to connect to a remote desktop or application with the French input method, and you enter the tilde (~) symbol, the keyboard locks.

    Workaround: To unlock the keyboard, enter a different symbol, for example, [, ].

  • When you connect to a Linux desktop, some keyboard input does not work. For example, if you are using a non-English IME on both the client device and the remote desktop, some non-English keys are not displayed correctly.

    Workaround: Set the English IME on the client device and set the non-English IME on the remote desktop.

  • When you connect to a remote desktop from an iPad, the keyboard shortcut bar appears at the bottom of your screen.

    Workaround: To dismiss the shortcut bar, open the iPad Settings app, tap General, tap Keyboard, and toggle off the Shortcuts option.

  • The Ctrl key on the onscreen keyboard does not take effect if the Caps button is in the On state on an external keyboard.

    Workaround: Turn off the Caps button on the external keyboard.

  • If you connect to a Windows desktop that has a Search box next to the Start menu (for example, a Windows 10 desktop), and you click the Search box, the keyboard does not automatically pop up and the keyboard overlaps the Search box when you use the three-finger gesture to enter information in the Search box.

    Workaround: This behavior is by design for Horizon Client for iOS. To move the screen up, disable Windows Native Touch Gestures in the Horizon Client Settings.

  • When High Resolution Mode is enabled and you run certain remote applications (such as Notepad), the icon of the remote application does not appear in the Unity Touch sidebar and a default image appears instead. This problem occurs only with Horizon Agent 7.1 and earlier.

    Workaround: None.

  • When you use an iPhone with iOS 11, you cannot use an external keyboard to type into a remote desktop or application when the onscreen keyboard is hidden.

    Workaround: Display the onscreen keyboard by tapping the Horizon Client Tools radial menu icon and then tapping the onscreen keyboard icon. You can now use the external keyboard to type into the remote desktop or application.

  • If you repeatedly drag and drop large images without waiting for the previous image to reach the agent machine when the network connection is slow, some images might not reach the agent machine in the expected sequence, some images might be delayed, and some images might fail to reach the agent machine.

    Workaround: None.