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Horizon Client 5.4 for iOS | 17 March 2020

These release notes cover the following topics:

Key Features

VMware Horizon Client for iOS makes it easy to access remote desktops and published applications from your iPhone or iPad with the best possible user experience on the Local Area Network (LAN) or across a Wide Area Network (WAN).

  • Work the way you want to - Use your iPad or iPhone to use a remote desktop or published application from any location. Support for the PCoIP display protocol and the VMware Blast display protocol from VMware means your remote desktop or published application is fast and responsive regardless of where you are.
  • Best of both worlds - For the mobile device world, Horizon Client supports native iPad and iPhone gestures for quick and easy navigation around your remote desktop. The full-screen touchpad feature lets you touch anywhere on the screen to move the mouse pointer around the remote desktop or application. The Unity Touch sidebar makes it easy to browse, search, open, and close Windows applications and files, minimize windows, and switch between running applications, all without using the Windows Start menu or Taskbar.
  • Simple connectivity - Horizon Client for iOS is tightly integrated with VMware Horizon 6 and VMware Horizon 7 for simple setup and connectivity. Quickly reconnect to your remote desktop or published application by selecting it on the Recent page.
  • Unmatched performance - The adaptive capabilities of the PCoIP display protocol and the VMware Blast display protocol mean your remote desktop or published application is fast and responsive regardless of whether you are connecting over your corporate WiFi network or from your 3G, 4G, or LTE connected iPhone or iPad.
  • Secure from any location - At your desk or away from the office, your data is always secure. With RSA soft token integration, you need enter only your RSA PIN into Horizon Client when RSA authentication is required. No need for an RSA hardware token or RSA software token utility. Horizon Client also supports RADIUS authentication and smart card authentication.

What's New in This Release

  • Changes to the derived credentials feature
    To use the derived credentials feature, you create a group policy object (GPO) in Active Directory that pairs a virtual smart card with the smart card middleware installed on the remote desktop. You then apply the GPO to the organizational unit (OU) that contains the remote desktop. In this release, Horizon Client for iOS supports ActivClient middleware configured in this GPO. For more information, see Pair a Virtual Smart Card with Smart Card Middleware.
  • Two-factor authentication after remote session timeout
    Beginning with Horizon 7 version 7.12, an administrator can configure two-factor authentication to occur after a remote session times out. For more information, see the VMware Horizon Console Administration document.
  • Horizon Universal Broker support
    You can use Horizon Client for iOS to access desktops from multi-cloud assignments in a cloud brokering environment. For more information, see About Horizon Universal Broker.


For Horizon Client for iOS, both the user interface and the documentation are available in English, Japanese, French, German, Simplified Chinese, Traditional Chinese, Korean, and Spanish.

Before You Begin

  • Horizon Client for iOS requires iOS 11.x, iOS 12.x, iOS 13.x, or iPadOS 13.x.
  • Horizon Client for iOS is supported with the latest maintenance release of Horizon 6 version 6.2.x and later releases.
  • Install and upgrade Horizon Client for iOS just as you do any other iOS app, by going to the Apple Store. For a link to the Horizon Client app in the Apple Store, go to the Horizon Client Downloads page.
  • For system requirements and installation instructions, see the VMware Horizon Client for iOS Installation and Setup Guide document.

Known Issues

  • The Unity Touch sidebar cannot show changes in the All Programs menu for new software that you install during that same session.

    Workaround: In order to see items for new software that you just installed, disconnect from the desktop and then connect again.

  • The Shift key in the top row of the onscreen keyboard or in the navigation keys is for entering key combinations, such as Ctrl+Shift. If you need to capitalize a letter or type an exclamation point (!) or question mark (?) or other symbol that you create by using the Shift key, use the up arrow as you would in the standard onscreen keyboard.

    Workaround: None.

  • When you connect to an RDS (Remote Desktop Session) desktop with the PCoIP display protocol, a license is issued to your iOS device. If you later connect to the same RDS desktop with a third-party app that uses RDP (such as Microsoft Remote Desktop), a second license is issued to your iOS device. This problem occurs because PCoIP and RDP record different names for your device on the license server. For example, if your iPhone is named Jane's iPhone, PCoIP records the name as JANES-IPHONE and RDP records the name as Jane-s-iPhone.

    Workaround: None.

  • If multiple Horizon clients connect to the same RDS desktop or remote application simultaneously and map to a location-based printer with the same name, the printer appears in the first client session, but not in later client sessions.

    Workaround: For the client sessions in which the printer does not appear, perform a manual refresh. For a remote desktop, press F5 or refresh the Devices and Printers window. For a remote application, close and reopen the application print dialog box. The location-based printer appears in the printer list.

  • Horizon Client for iOS does not work with the iOS Picture-in-Picture feature.

  • If you launch Horizon Client on the right side of Split View mode, connect to a remote desktop or application, and then enter presentation mode, the external monitor mirrors the entire screen (touchpad and desktop or application) instead of showing only the remote desktop or application. This is a third-party issue.

    Workaround: Move Horizon Client to the left side of Split View mode.

  • Onscreen keyboard input does not immediately switch between native iOS apps and Horizon Client in Split View mode. For example, if an iOS native app is on the right side of Split View mode and a Horizon Client remote application is on the left side of Split View mode and you input data in the iOS native app, when you click in the remote application, your input goes to the iOS native app instead of to the remote application.

    Workaround: Click another point to change the cursor position. The onscreen keyboard input is switched correctly.

  • If you use the VMware Blast display protocol to connect to a remote desktop or application with the French input method, and you enter the tilde (~) symbol, the keyboard locks.

    Workaround: To unlock the keyboard, enter a different symbol, for example, [, ].

  • When you connect to a Linux desktop, some keyboard input does not work. For example, if you are using a non-English IME on both the client device and the remote desktop, some non-English keys are not displayed correctly.

    Workaround: Set the English IME on the client device and set the non-English IME on the remote desktop.

  • When you connect to a remote desktop from an iPad, the keyboard shortcut bar appears at the bottom of your screen.

    Workaround: To dismiss the shortcut bar, open the iPad Settings app, tap General, tap Keyboard, and toggle off the Shortcuts option.

  • The Ctrl key on the onscreen keyboard does not take effect if the Caps button is in the On state on an external keyboard.

    Workaround: Turn off the Caps button on the external keyboard.

  • If you connect to a Windows desktop that has a Search box next to the Start menu (for example, a Windows 10 desktop), and you click the Search box, the keyboard does not automatically pop up and the keyboard overlaps the Search box when you use the three-finger gesture to enter information in the Search box.

    Workaround: This behavior is by design for Horizon Client for iOS. To move the screen up, disable Windows Native Touch Gestures in the Horizon Client Settings.

  • When High Resolution Mode is enabled and you run certain remote applications (such as Notepad), the icon of the remote application does not appear in the Unity Touch sidebar and a default image appears instead. This problem occurs only with Horizon Agent 7.1 and earlier.

    Workaround: None.

  • When you use an iPhone with iOS 11, you cannot use an external keyboard to type into a remote desktop or application when the onscreen keyboard is hidden.

    Workaround: Display the onscreen keyboard by tapping the Horizon Client Tools radial menu icon and then tapping the onscreen keyboard icon. You can now use the external keyboard to type into the remote desktop or application.

  • When a camera on the client device is redirected with the Real-Time Audio-Video (RTAV) feature, the preview is mirrored in the left-right direction in some apps.

    Workaround: None.

  • Occasionally, Horizon Client exits unexpectedly during a long video meeting.

    Workaround: None.