The VMware Horizon Cloud Service - next-gen Deployment and Onboarding pages describe how to get started with the service and various day-0 tasks.

Welcome Email

VMware sends a Welcome email to the administrator account to confirm evaluation or purchase of the license. The email confirms registration and includes a Get Started link to redeem access to VMware Horizon Cloud.

Note: Respective information about getting started with Workspace ONE can be helpful at this point. See Getting Started in the VMware Workspace ONE product documentation.
Welcome Letter

VMware Horizon Cloud Service - next-gen is part of the overall Anywhere Workspace solution.

The Horizon Cloud license service in VMware Horizon Cloud Service - next-gen ensures that IT administrators can access and leverage features per license type purchased.

See the VMware Horizon Subscription Comparison Matrix for a Horizon subscription licensing feature comparison, which broadly classifies licenses as Term and SaaS. Not all features listed currently apply to VMware Horizon Cloud Service - next-gen.

Note: The Welcome email does not contain information about the type of license purchased. You can obtain such information from your VMware Customer Connect™ account. To become a customer connect user, see KB article 2007005.

After you complete the onboarding process, you can track your Horizon licenses from the Horizon Universal Console. See Use the Horizon Universal Console to Track Your Horizon Licenses.

Log in to the VMware Cloud Services Console

Note: For more details about VMware Cloud services, see VMware Cloud services Product Documentation. You might see other names for VMware Cloud services in VMware products and documentation, such as "VMware Cloud Services Platform" (CSP) and "VMware Cloud Services Engagement Platform."
  1. Create a new VMware Cloud Services Console account or use an existing one.
    To create a new account, click the link in the Welcome email, create a VMware Cloud services account, and use your VMware ID to sign in to VMware Cloud services.
    • Select the same CSP org if you are also using it for another VMware product provided on Cloud services, for example VMware Aria Automation, and you want to have the same administrator manage Horizon cloud.
    • Create a new CSP org if you have an existing CSP org and you do not want the same administrator to manage the subscription with Horizon cloud. However, if you do so you will not be able to combine the CSP orgs in future.
    • Create a new org if you have an existing CSP org where you are already managing Horizon cloud, and you are now adding subscription for a new geographic region.

    The VMware Cloud Services Console opens to the Organization Setup page.

  2. Enter an organization name of your choosing and click Create Organization and Complete Sign-Up.

    The VMware Cloud Services Console page appears showing all the services to which you have access.

  3. Click your name in the top right corner and click View Organization.

    You return to the VMware Cloud Services Console where you can now assign the required roles.

About Adding More Users and Assigning Roles

When you use the link in the Welcome email to redeem the invitation, you are automatically assigned the Administrator role. The Administrator role gives you full permissions to the UI and APIs for the Horizon Universal Console, which you need to onboard. You can provide other administrative users with access rights to the Horizon Universal Console. For details, see Assigning Administrative Roles to Horizon Universal Console Users

Use the VMware Cloud Services Console to Launch Workspace ONE

To launch Horizon Cloud, perform the following steps.
  1. In the left pane, click Services.
  2. Click Launch Service for Workspace ONE.

  3. Click Manage on the Horizon Cloud Service tile to launch the Horizon Universal Console.

Use the Horizon Universal Console to Select Your Horizon Cloud Region

After you launch the console, you are prompted to select your region. To comply with the data sovereignty principles, you must select the region for your resources and their metadata to reside. The region once selected cannot be changed.

  1. Select your Horizon Cloud Region.
  2. Select the checkbox to agree to the terms of service.
  3. Click Save & Continue.

Welcome to the Horizon Universal Console for Horizon Cloud Service - next-gen

When the console displays the welcome screen, follow the on-screen guidance and make the on-screen selection for your tenant's first deployment.

Note: At this point, the Horizon Universal Console might display a banner at the top of the screen stating that license-syncing is in progress. In this case, the console does not display all of the features that your specific license enables until the sync finishes and you refresh your browser. After the sync finishes, the Horizon Universal Console displays the elements appropriate for your license. See When You Read About a Feature Here That You Don't See in Your Live Environment

For documentation that supports the on-screen guidance, depending on your deployment type, see the following.