VMware Horizon Cloud Service - next-gen | 31 JAN 2023

Check for additions and updates to these release notes.

Horizon Cloud Service - next-gen is a modern cloud-first, multi-cloud Desktop as a Service (DaaS) deployment with Thin Edge Infrastructure. The service provides you with a global view of your desktops and applications spanning on-premises and cloud environments. Regardless of the location of your desktop and application deployments, Horizon Cloud Service - next-gen enables you to consistently manage and monitor them.

These VMware Horizon Cloud Service - next-gen release notes detail the new features and enhancements in each release. The release notes provide other information about Horizon Cloud Service - next-gen, including limitations, known issues, and support contact information, among other details.

January 2023

New Features

Desktops and Applications

  • Pools and Pool Groups

    • Single-session dedicated pools now support mixed VM models. Powered-off VMs can be resized from the Horizon Universal Console.

    • An Activity Log tab is now available on the Pool Details page.

Monitoring

  • You can add existing UAGs that are used with your Horizon 8 pods to enable monitoring of those UAGs.

  • Splunk integration for Horizon Plus now supports sending Horizon Agent monitoring data to Splunk instances.

  • You can now edit your Horizon Plus Splunk configurations.

  • You can now use the Horizon Universal Console to monitor Horizon 8 infrastructure and resources. You need to enable agent monitoring and upgrade the agent version to 2212 or later. 

Onboarding

  • Horizon Cloud has integrated Pendo, a third-party tool that collects website data to enable observing and enhancing customer experience. An opt-out preference is provided in the Workspace ONE Cloud Admin Hub console.

Released Versions

  • Horizon Agents Installer 22.3.0.20687680 | 28 OCT 2022

  • Horizon Edge Appliance 2.2

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

December 2022

New Features

Desktops and Applications

  • Pools and Pool Groups

    • You are notified when any unusual provisioning issues are detected to help prevent runaway creation of resources

    • Pool templates and Pools have been renamed in the Horizon Universal Console. Pool templates have been renamed to Pools. Pools have been renamed to Pool Groups. 

    • Sessions from the same client will now properly reuse permanent RDSH Client Access Licenses when multiple license servers are used

    • Carbon Black Cloud Windows Sensors 3.8 is now supported for single-session and multi-session pools

  • App Volumes

    • A new confirmation dialog has been added so administrators can see the details of application entitlement changes before confirming the changes

Horizon Edge

  • Horizon 8 Pods can now be connected to Horizon Cloud Service - next-gen to consume licensing.

  • When deploying an AKS-based Horizon Edge Gateway, the egress type of user-defined route is now available. An Microsoft Azure user-defined routing (UDR) table must be created prior to selecting this deployment type or the deployment will fail.

  • A utility to check the reachability of URLs required for the successful deployment of a Horizon Edge Gateway is now available at https://flings.vmware.com/horizon-cloud-service-next-gen-edge-subnet-url-checker.

Horizon Universal Console

  • The Horizon Universal Console left-hand navigation menu has been updated for better discoverability and accessibility

Image Management

  • This release adds support for Microsoft Azure generation 2 VMs. Generation 1 and generation 2 VMs are now supported.

Monitoring

  • You will now be notified when anomalous network conditions are detected during end-user sessions

  • The Getting Started workflow has been adjusted to include Horizon 8. You can also now configure a Horizon Edge, Domain, and Identity Provider in any order by accessing the configuration pages using the left-hand menu.

Released Versions

  • Horizon Agents Installer 22.3.0.20687680 | 28 OCT 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

  • (HV-46887) Retrying Unified Access Gateway in the Horizon Universal Console fails with a "Edge Gateway Not Editable" error

    During the retry process, you are unable to reach the Retry UAG section due to an "Edge Gateway Not Editable" error.

    Ensure that Horizon Edge Gateway is in a Ready state and retry again. When Horizon Edge Gateway is in a Creating state, it typically reaches a final state within an hour.

November 2022

New Features

Horizon Agent Update

  • Pools now display a status showing if any agents are out-of-date or unsupported, allowing you to update those agents.

Onboarding

  • Horizon Universal Subscription License

    • Administrators can now track concurrent license usage details on the Subscriptions page. This page displays information such as the total number of concurrent licenses available and the peak usage statistics per 24 hours, 30 days and 90 days.

Monitoring

  • The Simulated Launch test type has been added to Availability Monitoring. This test allows an administrator to have a testing client perform a synthetic session launch on the Edge Gateway, avoiding the need to launch a specific desktop resource. 

Horizon Universal Console

  • Document links related to the current page that you are on in the Horizon Universal Console populate in a list when you click the help button.

Released Versions

  • Horizon Agents Installer 22.3.0.20687680 | 28 OCT 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

October 2022

New Features

Horizon Agent Update

  • You can now manually check Horizon Agent versions to determine if updates are required.

Image Management

  • If an image fails to publish, you can now restart the publish task, which resumes from the last completed task stage before the failure.

  • You can now validate an image for errors or prerequisites during or after publishing to ensure that the image can be used to successfully provision the pool templates.

Released Versions

  • Horizon Agents Installer 22.2.0.20224385 | 11 AUG 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

  • (HV-34105) Unified Access Gateway is ready ten minutes after being marked ready

    A Unified Access Gateway cluster goes into READY state when Microsoft Azure returns a notice that the cluster was provisioned successfully.  However, Unified Access Gateway is not ready to serve connections for about ten minutes. 

September 2022

New Features

Desktops and Applications

  • Pool Templates

    • The workflow for creating Pool templates, Pools and Entitlements has been improved.

Horizon Universal Console

  • You are now able to submit your feedback in the Horizon Universal Console using the In-Product Feedback feature.

  • If you try to navigate away from a page without completing the workflow, then you will be prompted to stay on the page or you might lose your work.

Identity and Access Management (IAM)

  • Single Sign-On is now supported when you have Multi-Forest Active Directory with trusts.

Released Versions

  • Horizon Agents Installer 22.2.0.20224385 | 11 AUG 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

August 2022

New Features

Horizon Edge

  • Administrators can use the Horizon Universal Console to connect their Horizon 8 pods to the next-gen Horizon Control Plane by deploying the Horizon Edge gateway

  • During deployment of a Horizon Edge in Microsoft Azure an administrator can now select the VNets that should be available to use during Pool template creation

  • A single Horizon Edge now supports 20,000 user sessions when using multiple providers

Onboarding

  • Integration with Workspace ONE Cloud Admin Hub, which provides admins with a single portal that allows for single sign-on into all VMware EUC services

Horizon Universal Subscription License

  • Customers who have a Horizon Universal Subscription license can choose to onboard to the Next-Gen Horizon Control Plane, which currently supports Microsoft Azure as a capacity provider, or the Horizon Control Plane, which supports Horizon pods on VMware SDDC. 

  • Customers who have a Horizon Universal Subscription license are entitled to Workspace ONE Intelligence for dashboard and report features and are automatically onboarded to Workspace ONE Intelligence. Administrators can access the dashboard & report features by logging into their Workspace ONE console. 

Horizon Plus Subscription License

  • Customers who have a Horizon Standard Plus or Horizon Enterprise Plus Subscription license can choose the location in which they want to store their metadata while onboarding to the service.

Horizon Gateway Appliances

  • Horizon Edge Gateway

    • A Horizon Edge deployed in Microsoft Azure will now use the Azure Kubernetes Service (AKS) to host the Horizon Edge Gateway which provides high availability

  • Unified Access Gateway

    • A Horizon Edge deployed in Microsoft Azure now supports an Internal-only Unified Access Gateway configuration type.

Desktops and Applications

  • App Volumes - Simplified App Management

    • New and improved app packaging service.

    • Same App Volumes package format; reuse existing app packages

    • Application Inventory to organize and catalog app packages

    • Stages and markers for application lifecycle management

    • Direct app entitlement for easy assignment to users and groups

    • Support for Windows 10 multi-session – Unique app delivery for each user session

    • Enhanced Edge File Share support for scalability and performance

Pools

  • A single user can now be assigned to multiple desktops in a dedicated pool

Pool Templates

  • Pool Template VMs that enters a stopped state due to a guest OS shutdown from within the VM will now be moved to a stopped (deallocated) state automatically

Monitoring

  • For customers with Horizon Plus subscription license, administrators can configure the Horizon Edge Gateway to capture and store Horizon health data in a Splunk database instance.

  • Horizon Availability Monitoring is now available and provides administrators with continuous automated client testing, which proactively monitors the ability of end users to access their resources

Role-Based Access Control

  • Support for additional predefined roles that can be assigned to administrator users and groups. 

    Roles

    Area of Permissions

    Administrator

    Access to entire UI and API.

    Read-Only Administrator

    Read-only access to UI and API

    Pool Template Administrator

    Pool Templates and VMs

    Deployment Administrator

    Horizon Edges, Unified Access Gateways, Providers

    Pool Administrator

    Pools

    Entitlement Administrator

    Entitlements

    Image Administrator

    Images

Help Desk

  • Administrators can now review a segmented breakdown of a given user session logon in the help desk

Released Versions

  • Horizon Agents Installer 22.2.0.20224385 | 11 AUG 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

July 28, 2022

New Features

Horizon Universal Console

  • The Help button is now available at the top of the Horizon Universal Console, where you can explore VMware documentation to find the answers to your questions and access Customer Connect to get support, open tickets, and view your ticket history.

Horizon Portal

  • Support for automatic reconnection of end-user sessions in the event that the Unified Access Gateway instance goes into maintenance mode or enters an unhealthy state and becomes inaccessible.

Home Page - Dashboard

  • Session utilization information is available for the three-most utilized pools, pool templates, and Unified Access Gateways for sessions in use compared to the maximum sessions possible.

  • Error information regarding your Horizon Edges. The Errors section provides links to the following types of error information.

    • Horizon Edges with infrastructure errors

    • Pool templates with provisioning errors

    • Single-session VMs with agent errors

    • Multi-session VMs with agent errors

  • Real-time numbers for sessions and VM performance. The Sessions and VM Performance section provides links to the following types of information.

    • Connected sessions

    • Disconnected sessions

    • High CPU VMs

    • High Disk Latency VMs

    • High Memory VMs

Released Versions

  • Horizon Agents Installer 22.1.0.19600776 | 13 APR 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

July 14, 2022

New Features

Horizon Client

  • Support for storing the per-user Horizon Client remote-experience settings in the Horizon Control Plane.

Desktops and Applications

  • Pool Templates

    • Administrators can now add a Display Name to a pool, which is the name displayed to end users on the Horizon Client

  • Pools

    • For existing provisioned pool templates, administrators can now edit the VM type.

  • Activity Log

    • Administrators can now export up to 90 days of admin audit and system-initiated events in the Horizon Universal Console.

Released Versions

  • Horizon Agents Installer 22.1.0.19600776 | 13 APR 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

June 2022

New Features

Horizon Gateway Appliances

  • Previously deployed Horizon Edge Gateway and Unified Access Gateway instances with proxy settings configured, now support updating of the proxy settings.

Desktops and Applications

  • Pool Templates

    • Pool Template Summary page provides administrators with information about capacity, sessions, general settings, provisioning, and the individual VMs in the pool template.

  • Pools

    • Pools Summary Page provides administrators with information about capacity, sessions, delivery policies, provisioning, power management, the pool templates associated with the pool, and the individual VMs in the pool templates.

Horizon Agent Update

  • Horizon Agent Update now supports automated updates of the agent for dedicated single-session pools.

Released Versions

  • Horizon Agents Installer 22.1.0.19600776 | 13 APR 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

May 2022

New Features

Desktops and Applications

  • Pool Templates

    • Support for activating and deactivating Microsoft Azure disk encryption on existing pool templates

    • Disk encryption can be toggled on or off for an existing pool template, causing new VMs to be created using the updated setting

    • Support for customized OS disk sizes for pool templates is now available

Image Management

  • Image Management Service now supports the ability to use markers, which provides simplified workflows for administrators to easily update a group of pool templates

  • When importing an image from a customer-managed instance of Microsoft Azure Compute Gallery, the administrator now has the option to import the image as a new version into the Horizon Cloud image catalog

Released Versions

  • Horizon Agents Installer 22.1.0.19600776 | 13 APR 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

April 2022

New Features

Desktops and Applications

  • Pool Templates

    • Administrators can generate and download Agent DCT logs from within the console for pool template VMs

    • Administrators can now initiate a retry operation when provisioning fails on a Pool template

Horizon Edge

  • When performing a Horizon Edge deployment, the system now validates that the required Microsoft Azure resource providers have been registered and that the Microsoft Azure service principal(s) are assigned the appropriate permissions before starting the deployment process

  • A single Horizon Edge now supports multiple Active Directory Forests with each forest supporting multiple Active Directory Domains

Image Management

  • Additional Supported Windows Image Versions

    • Support for Microsoft Windows 10 Enterprise, version 21H2

    • Support for Microsoft Windows 10 Enterprise multi-session, version 21H2

Released Versions

  • Horizon Agents Installer 22.1.0.19600776 | 13 APR 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

No notable known issues to report for this release.

February 2022: Limited Availability Release

New Features

Horizon Edge "Thin Edge" Infrastructure with Pod-less Deployments

  • Elimination of the Horizon Infrastructure Components such as the Pod Managers (Smartnode) and Microsoft Azure PostgreSQL Database

Global Horizon Control Plane

  • Available in the US and Ireland (EU), and Japan with country-specific locations for storing customer metadata

Onboarding

  • The ability for customers to choose the location in which they want to store their metadata

Microsoft Azure Provider Capacity

  • Support for deploying Desktops and Applications into Microsoft Azure

  • Support for Microsoft Azure Private Link Service, which allows for secure connectivity over the Microsoft Azure backbone network to the Horizon Control Plane

Horizon Gateway Appliances

  • Automated deployment of the Horizon Edge Gateway and Unified Access Gateway along with Day 2 Management

  • Support for customer configured proxy

  • Support for deployment into a dedicated VNet and or dedicated provider

Desktops and Applications

  • Pool Templates

    • Windows 10 Dedicated and Floating Single-session VDI Desktops

    • Windows 10 Enterprise Multi-session and Windows Server RDSH Published Desktops and Apps

    • Support for the NV Azure VM Sizes with Nvidia GPU

    • Support for multiple VNets and or Subnets

    • Support for Dynamic Machine Provisioning or All Machines up-front

  • Pools

    • Allows for grouping of pool templates that span across multiple Horizon Edges and is presented as a single icon that can be entitled to users and groups

    • Load-Based Power Management for Floating Single-session VDI Desktop Pools and Published Desktop & Application Multi-session Pools

  • Entitlements

    • Support for user and group entitlements which provide the link between users and their desktops and applications, regardless of where those desktops and applications reside.

Image Management

  • Import VM Images from the Microsoft Azure Marketplace

  • Import VM Images from an existing Image located in a customer-created Shared Compute Gallery

  • Support for installation of the Horizon Agent on Image Publish

  • Support for enabling/disabling Horizon Agent features on Image Publish

  • Support for retrying Image Publish in the event of a failure

  • Publish to multiple providers / Horizon Edges / Sites

Universal Broker

  • Support for connecting end-users based on Nearest Site-based Brokering Rules and Policies

Identity and Access Management (IAM)

  • User Directory/IdP

    • Azure AD - Native built-in support for Azure AD for end-user authentication & entitlements

    • Active Directory - Requires Workspace ONE Access Cloud or On-premises

  • Machine Identity

    • Active Directory

    • Azure AD Domain Services

Workspace ONE Access

  • Integration with Workspace ONE Access Cloud or On-premises for end-user multi-factor authentication as well as an IdP for customers utilizing Active Directory

Authentication

  • Support for Two-Factor / Multi-Factor Authentication provided via a configured IdP

Workspace ONE intelligence

  • Support for linking to a Workspace ONE Intelligence tenant

User Card & Search

  • Ability to search for users and review their assigned desktops and applications, active sessions, and entitlements.

Horizon Client

  • Windows and macOS

Horizon Agent

  • Support for customer configured proxy

Dynamic Environment Manager

  • Support for Dynamic Environment Manager and configuration of the config file from within the Horizon Universal Console

Released Versions

  • Horizon Agents Installer 21.3.0.19327039 | 15 FEB 2022

Resolved Issues

No major bug fixes to report for this release.

Known Issues

  • (HV-30493) A VM-based Horizon Edge that has the Enable SSL option for proxy selected fails to deploy or update

    The deployment or update of a Horizon Edge fails when you select the Enable SSL option as part of configuring proxy, which results in the Horizon Edge going into a CREATE_FAILED state.

    Workaround: As you use the Horizon Universal Console to deploy a Horizon Edge, perform the following steps, depending on the certificate type.

    • If the proxy is configured with a private certificate, use a non-SSL proxy and do not select the Enable SSL option.

    • If the proxy is configured with a well-known CA to be trusted by the Horizon Edge Gateway VM, perform the following steps.

      1. Deploy the Horizon Edge with the Enable SSL option disabled.

      2. After successful deployment, edit the Horizon Edge, configuring it with proxy details and with the Enable SSL option enabled.

  • Image application scans may fail with time-outs

    Workaround: Perform a retry of the operation by clicking the scan button.

  • Warning message related to permissions is not cleared on the image version details page after successfully performing an image publish across providers

  • (HV-8750) Pool templates that are already associated with a pool can be selected when creating a new pool

Before You Begin

Client Support

To enable client connections to a VMware Horizon Cloud Service - next-gen deployment, use the latest release version of one of the following clients:

  • Horizon Client for Windows

  • Horizon Client for Mac

  • Horizon Client for Linux

  • Horizon HTML Access

For more information, see the client documentation, which is part of the broader VMware Horizon Documentation - Horizon 8, Horizon Cloud Service, and Horizon Clients documentation set.

Limitations

The following limitations are known to exist in this initial release of VMware Horizon Cloud Service - next-gen.

  • Horizon Gateway Appliances

    • Updating the Unified Access Gateway FQDN results in end-users being disconnected from their active sessions and needing to reconnect.

  • Dynamic Environment Manager

    • The configuration file path for Dynamic Environment Manager is not validated for system connectivity to the file path when saved within the Horizon Universal Console.

  • Pool Templates & Pools

    • A Pool Templates Virtual Machine Power State is not accurately reflected within the Horizon Universal Console when power operations are performed outside the service.

    • Ability to configure the Launch Folder or Parameters is not available for Published Applications.

  • Activity

    • Specific admin initiated actions, such as creating, editing, and deleting images, are not logged under Admin Activity.

    • System-initiated events, such as pool template expansion, power management actions, etc., are not logged under Admin Activity

  • Images

    • Validation of prerequisites, such as having sufficient Microsoft Azure quota for public IPs, VM-family vCPU, etc., is not performed when importing an Image.

    • Existing published images must be manually published when adding additional providers.

    • Bringing an existing Horizon Cloud Service image into Horizon Cloud Service - next-gen as a custom image is not supported.

    • Use of the App Volumes App Capture and App Volumes pool creation workflows is unsupported when using custom VMs in which you skipped the agent install during the Publish an Image workflow. 

    • Using a custom image in which you skipped the agent install during publish does not work with App Volumes App Capture and App Volumes pool creation.

Documentation

VMware Horizon Cloud Service - next-gen documentation is presented as part of the broader VMware Horizon Documentation - Horizon 8, Horizon Cloud Service, and Horizon Clients documentation set.

Internationalization

VMware Horizon Cloud Service - next-gen documentation is available in the following languages.

  • English

  • French

  • German

  • Spanish

  • Japanese

  • Simplified Chinese

  • Korean

  • Traditional Chinese

  • Portuguese (Brazil)

To switch the documentation to a different language, click the language icon () and click your preferred language.

Support Contact Information

Contact VMware Support when you need help with your Horizon Cloud environment.

  • You can submit a support request to VMware Support online using your VMware CustomerConnect account or by phone.

  • KB 2144012 Customer Support Guidelines provides details for getting support depending on the issue encountered.

  • In the Horizon Universal Console, clicking provides a method for requesting support.

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