The VMware Customer Experience Improvement Program (CEIP) provides information that VMware uses to improve its products and services, to fix problems, and to advise you on how best to deploy and use VMware products.

Horizon Cloud participates in the VMware CEIP. Information about the data collected through CEIP and how VMware uses it are in the Trust & Assurance Center at

The CEIP appears the first time you start Horizon Cloud after completing the domain join. You must then make a selection. You can change your selection at any time after that.


  1. Start the Horizon Cloud Administration Console.
  2. Select Help > CEIP.
  3. Move the slider next to Join Customer Experience Improvement Program to No to leave CEIP or Yes to join. The default is Yes.
  4. Click Save.