When you click the Give Feedback menu choice in the Administration Console, nothing happens or a browser error message appears.
The Administration Console's Help menu () has a Give Feedback choice. Depending on your settings for your local system's browser or mail application, when you click it, you might see one of the following:
A browser error message appears.
The design for this menu choice is to run the new mail action of your local system's default mail application, using
mailto:email@example.com. This error occurs when the browser cannot perform the
mailto action, such as under these conditions:
Your browser is set up to block pop-up windows.
Your browser's applications list is not configured with a default action for the
mailtocontent type or the
mailtocontent type is configured with the action Always ask.
Your local system does not have a default local mail application configured
- If your browser blocks pop-up windows, add the Administration Console's URL to the exception list.
- Configure your browser's
mailtocontent type's action with a mail application, so that the Give Feedback choice can successfully open a new email form.
- If you do not want to change your browser settings, you can submit feedback by manually sending an email to