You can perform failover master on the Maintenance page.

Procedure

  1. In the Service Center, select appliances > maintenance.
  2. In the Fail Over section of the page, enter the following information.
    • Organization id: Org ID of the appliance to which the failover will be done.

    • Data Center name: Name of the Data Center where the appliance is located to which the failover will be done.

    • DB instance name: Name of database instance for failover.

    • Element ID: ID of the Desktop Manager to list New Master IP for failover . This option is visible when DB instance name is 'edb'.

    • New master IP: eth0 IP of the appliance to which the failover will be done.

  3. Click the FailOverMaster button.
  4. Restart the service provider appliances.