Use the General Settings page to modify general settings and upload certificates for your Horizon Cloud node instance.


  1. Select Settings > General Settings.
  2. Click Edit.
  3. Make changes for these settings.



    Default Domain

    Default domain that you are editing. Retain the default value.

    Session Timeout

    Assign or change the timeout setting that applies to the connections between Horizon Cloud and the end user's Horizon Client, Horizon HTML Access, or Workspace ONE.

    User Portal Configuration

    This feature is deprecated in this release.

    My VMware Accounts

    To give users the ability to log in to Horizon Cloud, you can add their My VMware accounts. After adding their My VMware information here, then give their Active Directory user accounts the role (Super Administrator or Demo Administrator) appropriate for their job role. See Assign Horizon Cloud Administrative Roles to Active Directory Groups.


    Use the Enable User Session Information toggle to opt-in or opt-out from the Horizon Cloud cloud monitoring service. The monitoring service enables collection of user session information for utilization, trending, and historical analysis. The data is used in charts on the Dashboard page and in reports on the Reports page.

    You can opt-in or opt-out at any time. When that monitoring feature is disabled, the system collects such user session information for a limited period of time and hashes the username to enable real time administration while disabling historical and aggregated viewing of that user information. As a result, the reports that would display historical and aggregated viewing of that data, such as the Session History report, are not available.


    The agents in the virtual machines (VMs) need outbound Internet access so they can send the data to Horizon Cloud. When you use the Import wizard to create your master image VM in Microsoft Azure, the VMs are configured with this outbound Internet access. Do not manually change that configuration.

    HTML Access

    The Cleanup credentials when tab is closed setting affects system security and ease of use when end users access desktops or applications using HTML Access. The setting determines if end users must re-enter their credentials when they reconnect.

    • A value of Yes, the option that emphasizes security, prompts end users to re-enter their credentials.

    • A value of No, the option that emphasizes ease of use, does not prompt end users to re-enter their credentials.

    RDSH Farm

    You can provide a message that Horizon Cloud will display to end users when their logged-in Windows session with their RDS desktop or remote application has reached the farm's configured maximum session time. The system will forcibly log off the user from their logged-in Windows session once the grace period time expires.

    In the Grace Period field, you can provide a time for which the system waits before forcibly logging off the user, once the reminder message has been sent.

    Agent Pairing

    Sets a policy on your environment which determines the access of desktops that are using legacy (pre-16.6.0) and 16.6.0 agents.

    • The 15.3 Compatibility Mode option allows pairing of the legacy and 16.6.0 agents with your environment. This option also applies to the 16.3 agents. This option is the default setting for updated environments.

    • Even though the 16.6 Upgrade Mode option restricts fresh pairings by legacy agents, this mode allows a desktop that is already paired using the 16.3.0 agent unless the desktop or the agent service is restarted.

    • The 16.6 Mode option allows only bootstrapped 16.6.0 agents to pair with the environment. This mode does not restrict a desktop that is already paired using 16.3.x agents or using unbootstrapped 16.6.0 agents unless the desktop or DaaS agent service is restarted. This option is the default setting for fresh installs.

    Contact Info

    Administrator contact information

  4. Click Save.