This Horizon Cloud with On-Premises Infrastructure Administration document explains how to use the VMware Horizon® Cloud Service® and your Horizon Cloud with On-Premises Infrastructure environment to create, deploy, and administer virtual desktops and applications. This information describes how to use the product after you complete all the tasks outlined in the Horizon Cloud with On-Premises Infrastructure Installation and Configuration document.

Intended Audience

This document is intended for experienced IT system administrators who are familiar with virtual machine technology and datacenter operations.

Depending on your organization's needs, you might find it helpful to be familiar with these VMware software products, software components, and their features:

  • VMware vSphere®

  • VMware vCenter Server® Appliance™

  • VMware ESXi™, the hypervisor

  • VMware vSphere® Web Client or VMware vSphere® Client™

  • VMware User Environment Manager™

  • VMware Unified Access Gateway™

  • VMware Identity Manager™

VMware Information Experience Glossary

VMware Information Experience provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation, go to

Contacting VMware Support

Contact VMware Support when you need help with your Horizon Cloud with On-Premises Infrastructure environment.

  • You can submit a support request to VMware Support online using your My VMware® account or by phone.

  • KB 2144012 Customer Support Guidelines provides details for getting support depending on the issue encountered.

  • After you have configured your Horizon Cloud Node, you can submit a support request by logging in to the Administration Console and clicking Green circle help icon in Administration Console > Support.