The Helpdesk Console is a user interface that you can use to access VMs, perform health scans, get remote assistance, and perform other tasks.

Notice Regarding Beta Features and Horizon Cloud Support

HELPDESK CONSOLE IS PROVIDED "AS IS", WITHOUT SLA OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

If you encounter questions or issues using Helpdesk Console, you can send them to deployment@vmware.com. VMware is not committed to productization of any features or resolution of any issues of the Helpdesk Console.