To obtain the latest Horizon Cloud features for your cloud-connected Horizon 7 pods, you upgrade those pods' Horizon 7 Cloud Connector virtual appliance to the latest version applicable to Horizon Cloud.

Note: Proxy SSL configuration is not supported during an upgrade of the Horizon 7 Cloud Connector virtual appliance.

Prerequisites

  • Download the most recent version of the Horizon 7 Cloud Connector virtual appliance that is supported for the current Horizon Cloud release. For the version supported for this Horizon Cloud release, see the Release Notes at the Horizon Cloud documentation page.
  • Verify that the new Horizon 7 Cloud Connector virtual appliance and the existing Horizon 7 Cloud Connector virtual appliance that needs the upgrade are in the same network so that the new virtual appliance can establish an SSH communication with the existing virtual appliance.
  • Use vSphere Web Client to take a snapshot of the existing Horizon 7 Cloud Connector virtual appliance.
  • Obtain the static IP address, DNS address, gateway address, and subnet mask for the Horizon 7 Cloud Connector virtual appliance.
  • When an Active Directory domain is already joined, verify that you have the credentials for an Active Directory account in that domain that has access permissions.
  • Add the FQDN of the vCenter Server to the /etc/hosts file on the Horizon 7 Cloud Connector virtual appliance.

Procedure

  1. In vSphere Web Client, power on the existing Horizon 7 Cloud Connector appliance.
    The Horizon 7 Cloud Connector appliance user interface IP address appears.
  2. In a Web browser, enter the Horizon 7 Cloud Connector virtual appliance IP address to log in to the Horizon 7 Cloud Connector user interface.
    Use your My VMware account credentials to log in. This step verifies that the existing Horizon Cloud connection was successfully configured with the cloud-connected pod's Connection Server.
  3. Deploy the latest version of the Horizon 7 Cloud Connector virtual appliance and use your My VMware account credentials to log in.
    Note: If the environment associated with the My VMware account has a joined Active Directory domain, the Active Directory login window appears and you must log in with Active Directory credentials.
  4. Connect the latest version of the Horizon 7 Cloud Connector appliance that you just deployed with the appropriate Connection Server instance.
    The previous version of the Horizon 7 Cloud Connector is connected to the cloud-connected pod's Connection Server instance. In the Connect to Horizon 7 Connection Server box, enter the FQDN of the Connection Server, and click Connect.
  5. Click the check box to verify the thumbprint certificate for the Connection Server.
    Note: This verification is skipped if the Connection Server has a valid Root CA certificate.
  6. Enter the domain name, user name, and password for the Connection Server and click Connect.
    Note: For better auditing of Horizon 7 Cloud Connector actions, use a unique user name and password for the Connection Server.
  7. Click Upgrade in the dialog box.
  8. In the Old Cloud Connector address text box, enter the IP address of the earlier Horizon 7 Cloud Connector virtual appliance and then click Connect.
  9. Click the check box to verify the thumbprint for the SSH connection.
  10. Click Upgrade.
    The cloud connection between the Horizon 7 pod and Horizon Cloud is successfully updated.
  11. On the final wizard page, click Configure Virtual Center and specify vCenter Server settings.
    This configuration enables support for Horizon Cloud to run maintenance actions on the virtual appliance, as needed for successful service operations.
    1. Enter the FQDN of the vCenter Server, and click Get Certificate. After the certificate information appears, select I have verified the above certificate and would like to continue.
    2. Under Horizon Cloud Connector vCenter Server Credentials, enter the user name and password for vCenter Server.
    3. Under Additional Static IP Details for Cloud Connector upgrade, enter the static IP, gateway, subnet mask, and DNS information that you gathered earlier for the Horizon 7 Cloud Connector virtual appliance.
    4. Click Save.

What to do next

If the previous instance of the Horizon 7 Cloud Connector virtual appliance used custom CA-signed certificates, configure a new CA-signed certificate for the upgraded virtual appliance. Certificates are not transferred from the previous virtual appliance to the new virtual appliance during a manual upgrade. For more information, see Configure a CA-Signed Certificate for the Horizon 7 Cloud Connector Virtual Appliance.